Tag Archives: brand management

10 Calls to Action That Will Get People Clicking

Every page of your website should have a call to action on it—whether it’s the home page, a blog post, or a product landing page.

There are a few different reasons for this. One, it helps with the user experience; you can effectively guide your site visitors through the sales funnel and help them reach their destination. Two, it helps boost conversions. You can’t simply assume people will know to call you and schedule an appointment or click a link to buy your product; you’ve got to ask them to do it. That’s what the call to action is all about.

The Elements of a Strong Call to Action

It’s important to note, however, that not all calls to action are created equal. In most cases, a good CTA will have each of these components in place:

  • Brevity; most calls to action are just a sentence or two.
  • Strong action words; generally speaking, you’ll want your CTA to begin with a forceful verb.
  • Value proposition; explain the reasons why your reader should take the desired action. What’s in it for them?
  • Contact information; assuming you’re asking someone to call you, make sure your CTA gives them the phone number!

With that said, what are some examples of good, compelling, persuasive calls to action that you can use as models? Here are some tried and true CTAs that are worthy of emulation.

Steal These Calls to Action

  1. Unlock the secrets of effective content marketing. Sign up for our weekly email newsletter today!
  2. Reap the rewards of a robust content marketing strategy; call us at 803-831-7444 for a free consultation!
  3. Have you been waiting for the perfect time to retool your resume? Wait no longer. Reach out to our resume writing team to claim your free consultation.
  4. Discover five simple ways to make your resume more commanding. Download our free guide today!
  5. Save money on your summer utility bills; contact us today to schedule a comprehensive HVAC cleaning.
  6. Stay cool, all summer long. Reach out to one of our HVAC technicians to schedule an inspection today.
  7. Master the art of used car negotiation—saving yourself time and hassle. Download our free guide today!
  8. Get behind the wheel of an amazing new vehicle—one that fits your budget and your lifestyle. Come down to our showroom right away!
  9. Step into luxury. Reserve your spa day now!
  10. The beauty secrets of the stars can all be yours. Sign up for our newsletter today!

Master the Art of the CTA

A strong call to action is the perfect capstone to your online content—and when done right, it can help you move the needle and generate more and more conversions. And if you’re still not sure how a CTA fits into your content equation, don’t fret. Get the help you need writing CTAs that convert; contact Grammar Chic, Inc. at www.grammarchic.net.

Advertisements

Leave a comment

Filed under Content Marketing, Content Writing, Web Content, Writing

Manage Your Online Reputation with These Four Essential Assets

When’s the last time you made a major purchase without first doing a little online research? If you’re like most of us, you spend a little time online doing some due diligence before you ever commit to a high-priced product or service. And after all, why wouldn’t you? Googles makes it quick and easy to do meaningful consumer research, potentially saving yourself from a big, expensive blunder.

For consumers, online research is invaluable; for business owners, things are a little more dicey. After all, you can be certain that your consumers are using Google to vet your brand, your products, and your services before they give you any of their hard-earned money.

Your Online Reputation is One of Your Most Valuable Assets

As an exercise, you might take a minute to Google your brand, and see what comes up. If it’s all good, positive stuff, then congratulations—you have a solid online reputation, one that should encourage potential customers to buy from you in confidence.

But if your Google results are less than stellar—if they include negative reviews or unwanted news headlines, for instance—then you may actually be losing customers at a fairly high rate. We’re not exaggerating, either; online reputation can be truly make-or-break.

That’s why we recommend taking a proactive approach—something that’s not nearly as difficult as the high-dollar online reputation management firms will claim. Actually, a dedicated content marketing effort—focused on a few key assets—can help you preserve and even enhance your brand’s online image.

Online Reputation Management: A Four-Pronged Approach

Your Business Blog Provides Thought Leadership

For starters, if you want people to find positive listings when they Google your company name, it’s important that you actually create those listings. Positive content won’t write itself!

A regularly-updated business blog is helpful for a few reasons:

  1. It provides regular updates to the Google search algorithms—feeding the content monster and keeping your brand’s listings fresh.
  2. It allows you to display thought leadership—earning the trust and confidence of your customers.
  3. It provides opportunities for social media shares—another important way to generate some positive online mentions.

Press Releases Create Buzz

Getting some local news coverage is another important way to boost your positive Google listings—and that’s why we still recommend press releases for many of our content marketing clients. While this is seen as something of an old-fashioned approach, the reality is that it’s an easy and effective way to build buzz.

The important thing is to send out news releases about actually newsworthy events—such as:

  • New products or services
  • New locations
  • New hires
  • Involvement with a local charity or non-profit

Social Media is an Avenue for Customer Services

Something else you’ll want to do is maintain some active social media accounts—and not just for the obvious reasons. Yes, social media channels make it easy for you to distribute positive, brand-enhancing information—but they also provide a way for you to engage with your customers directly.

This can be either a blessing or a curse. To use social media effectively, it’s important to check in every day and respond to questions and complaints professionally—essentially viewing it as a chance to flex your customer service muscles. This can help minimize the occurrence of bad reviews or negative listings; if your customers see that you respond to their issues, they may not be as tempted to vent about you on Yelp or Foursquare.

Online Review Sites Add Luster to Your Brand

That brings us to the last of our vital assets—and that’s online review sites. To many business owners, these review sites are a scourge and a threat. Certainly, they pose a risk to your brand—but they also offer some opportunities. Here’s our advice for tangling with these site:

  • Above all, make sure you monitor your online reviews; always know what people are saying about your business.
  • If you spot some positive reviews, take a minute to say thanks.
  • If you come across negative ones, pause to offer some customer service. Coolly and calmly try to make things right.
  • Actively seek positive reviews; ask your best, most loyal clients to help you out by offering some positive feedback.

Take Your Reputation Seriously

Given the centrality of online research to the consumer experience, you can’t afford to think of online reputation as secondary, or as optional. Your brand will have a reputation, whether you like it or not; it falls to you to make sure it’s a good one.

And we can help! Reach out to Grammar Chic, Inc. to discuss any and all of your content crafting needs—including blogs, social media, press releases, and beyond. Contact us at 803-831-7444 or www.grammarchic.net.

Leave a comment

Filed under Brand Management, Content Marketing, Social Media, Web Content

5 Things Your Web Content Should Do in 2018

Astounding though it may be, the time for year-end reflection is here. As we head into 2018, one thing business owners might consider is their website content. Good content is almost like a full-time employee, promoting your brand and explaining your company to online customers 24/7. The question is, is your Web content pulling its weight?

There are five basic jobs your Web content should do—and if it’s falling short, there’s no time like the present to augment, revise, or even write all new content from scratch.

Here, basically, is your Web content’s job description.

Being Found

The bare minimum for any employee? Show up to work each day. Your Web content needs to show up in search engine queries, in particular—which means good localized SEO. In particular, you need written website content with:

  • Judiciously-employed keywords
  • A compelling and keyword-rich meta description
  • A compelling and keyword-rich SEO title
  • Your company’s NAP (name, address, and phone number) info displayed on every page

Offering Value

Your company website shouldn’t actually be about you—at least not entirely. Really, it should be about your customers. What are their pain points? What are the solutions they seek? And how can your company deliver value? Your written website content should address each of these things. Some examples:

  • An About Us page with a clear value proposition
  • Product and service pages that focus on benefits
  • Tutorials or how-tos that demonstrate how your products add value

Building Trust

Another important job for your website content? Earning the trust of your readers—and in particular your potential customers. Remember that your website is the capstone of your online reputation, and it should always make people feel more comfortable doing business with you. Consider including:

  • Thought leadership (such as a blog), proving that you know what you’re talking about
  • Product demos or guides, showing that they work as advertised
  • Testimonials
  • Reviews
  • Any guarantees or warranties you offer

Gathering Information

A good website offers information to its readers, but also harvests information for your business. This is usually done through a form, wherein visitors are asked to provide some basic contact information in exchange for something valuable. Ideas include:

  • Subscription to your email newsletter
  • A white paper or e-book
  • A one-time discount or coupon

Closing Sales

Finally, your website should convert. Ideally, when all these other parts are in place, your website can function as an around-the-clock sales generator, enticing customers to make purchases, set appointments, or reach out to your sales team directly. Some vital aspects of this include:

Is Your Website Doing its Job?

Take a little time over the holidays to give your website a performance review—and if it’s not doing all that it’s supposed to, consider a Web content overhaul. Our team can help, from strategizing through the writing itself. Reach out to Grammar Chic, Inc. at 803-831-7444 or www.grammarchic.net.

Leave a comment

Filed under Content Marketing, Web Content

Can Outsourced Content Writing Maintain a High Level of Quality?

Whether because they lack the time, the ability, or some combination of the two, more and more businesses are outsourcing their content writing; when it comes time for a new company blog post or press release, they farm it out to an agency or a freelancer, where the work is done relatively hassle-free.

This method obviously has its advantages, but there can also be compromises—especially when it comes to quality.

It doesn’t have to be that way. You can get high-quality work through outsourced content writing, but to do so, you’ve got to hire the right people—and manage the process wisely.

Why Content Quality Matters

First, a quick word about quality. It can be tempting to approve of any half-decent writing that’s sent your way, but business owners can and should be pickier about what they accept. There are a couple of reasons for this, and the first is branding. The writing on your website or blog reflects your brand, and as such you want it to be authoritative, clean, and helpful; you want to provide value to your customers, without errors or typos. Sloppy writing makes you look like a sloppy company.

In addition, you need quality because Google demands it—and if you want your blog or website to rank well within Google searches, keeping the algorithms happy is a necessity. Google wants its search engine users to have relevant answers to all their quandaries, so to ensure high visibility, you have to be helpful and solutions-oriented.

Hiring Quality Writers

That’s a high threshold for your writer to meet—so how can you ensure that they rise to the challenge?

  • First, make sure you hire the right people. A writing company, as opposed to an individual freelancer, can offer a real business track record, including reviews and testimonials. Always ask for work samples, too. Of course, checking out the company’s own blog helps you see what they are capable of.
  • Always make sure you’re getting your writing done by native American English speakers.
  • Do your part to provide clear directions. Be ready to offer topics, a sense of your voice/desired tone, and any SEO keywords you’d like the writers to employ.
  • Also be prepared to educate the writer about who your audience is, and what you wish to accomplish with your writing. Clear goals are vitally important.
  • Provide constructive feedback whenever you can, which will help your writers better understand your voice.
  • Finally, make sure you know quality work when you see it. This goes beyond just checking for typos and grammatical errors. Also make sure the writing that’s submitted to you is tailored to your audience and advances the goals or agenda you’ve set forward.

At the end of the day, good writing is something you can offer to customers and potential customers—and optimally, it will offer both value and professionalism. Or, to put it more succinctly, it will offer quality­—and yes: That is something you can get through outsourcing, so long as you approach the process shrewdly.

To learn more, reach out to the writers at Grammar Chic, Inc. Be sure to ask us about our own standards of quality. Contact us at www.grammarchic.net or 803-831-7444.

Leave a comment

Filed under Content Marketing, Content Writing, Web Content, Writing

Do These Four Things to Land More Eyeballs on Your Content

If a tree falls in the woods and nobody hears it, did it really happen? And if your brand produces the world’s greatest content but nobody reads it, will it make any impact?

We can tell you with certainty that the answer to this last question is no. Content creation is innately limited by content promotion; if you can’t get eyeballs on your blog posts and other written content, you’re not going to reap any of the benefits of improved brand recognition, consumer trust, etc.

Yet getting people to read your content is one of the true challenges of content marketing. It’s something small businesses especially struggle with. Sure, it’s easy for Fortune 500 companies to generate interest in what they do—but what can the little guy do to build buzz?

Actually, there are four practical steps you can take today to boost your content’s reach and its readership. These aren’t flashy or gimmicky strategies, but they do really work, and Grammar Chic uses each of them on our own content.

Here are those four recommendations.

Tag Industry Influencers

First and foremost, you should always be sharing your content on Twitter—but don’t stop there. Start a conversation around it. Bring in the movers and shakers within your field, inviting them to be part of the dialogue.

There are different ways to do this. If you can, cite their work in your own content—then tag them on Twitter, giving them due credit and encouraging them to share the content. Or, you could simply ping their Twitter handles and ask them to weigh in with their feedback. Whatever attention you can bring to your content is good, especially when it’s attention from industry stalwarts.

Use Facebook Ads

There’s a time and a place for Promoted Posts, but what’s even more effective is going into Ads Manager, where you can actually target the people you want to reach with your content—by demographics, by relationship to your brand, etc.

Yes, this will involve some financial investment on your part—but did you know that solid content is one of the keys to ad success? If you have a good content offer, paired with some ad dollars, that can really make waves.

Include Content in Your Newsletter

A periodic email, including links and summaries of your best content, is a great way to win a few clicks from people who might not otherwise be following along with your blog. Plus, it allows you to repurpose your content; not only does it show up on your blog, but it’s fodder for your email list, too—killing two birds with one stone.

Publish to Medium or LinkedIn Pulse

Finally, remember that you can publish on many different channels—and we’ve had great success sharing some of our best posts on Medium and Pulse. Both publishing platforms have good, built-in SEO traction that makes it so much easier for your content to be discovered, even by people who aren’t otherwise familiar with your brand.

The bottom line? There are small steps you can take to make sure your content isn’t invisible. To learn more about bringing in traffic, reach out to Grammar Chic, Inc. at www.grammarchic.net or 803-831-7444.

Leave a comment

Filed under Blog Writing, Brand Management, Content Marketing, Content Writing, Social Media, Web Content

6 Reasons Why Guest Blogging Still Matters

SEO and content marketing are in a constant state of flux—and some of the strategies that worked well three years ago (or even three months ago) are of dubious impact today.

Yet there are some strategies that are tried and true, and remain very much recommended. One of the best is guest blogging. Simply put, submitting authoritative posts to relevant blogs—other than your own—is one of the smartest ways you can build your online brand.

Allow us to explain why. Here are just a few of the top benefits you can expect from guest blogging.

What Do You Get Out of Guest Blogging?

Targeted Traffic

First and foremost, there’s traffic. Even if you don’t get a backlink, you will almost certainly arouse the audiences’ interest—and that can lead to curious readers flocking to your website. Not only do you get traffic, but—assuming the blog you write for is relevant to your own industry—that traffic will probably be well-matched to your own customer demographics.

Relationships

Something else that guest blogging provides you? Connections. Developing some common bonds with other bloggers and contributors can open the door to more possibilities down the road—more guest blogging opportunities, more social media shares, more collaborations.

Social Media Shares

Speaking of social media, when you write a blog for another publication, you can bet that the owners of that publication will promote it—meaning you can expect social shares and re-tweets from a lot of folks who aren’t otherwise aware of your brand or your content.

Authority

When a respected publication agrees to host your guest blog, it’s a vote of confidence—a vouch for your authority. This can increase your visibility and prestige within your industry, and also lead to more social media followers—people who determine that your brand must be legitimate, since your guest blog was accepted by their favorite publication.

Links

We’re burying this one deep down in our list because most everybody knows that this is a benefit of guest blogging, and if anything it’s overemphasized. Still, the point must be made: Guest blogging is the best way to build up your backlink profile, which is an SEO essential.

Brand Awareness

Finally, guest blogging simply gets your name and your writing out there in front of people who probably wouldn’t see it otherwise—and if even one of those people becomes a paying customer, the guest blog has served an important purpose.

Start Guest Blogging Today

The benefits to guest blogging are many—but how do you get started? We’d love to chat with you about mapping out a guest blog initiative for your brand. Reach out to Grammar Chic, Inc. to begin that dialogue: www.grammarchic.net or 803-831-7444.

Leave a comment

Filed under Blog Writing, Brand Management, Content Marketing, Content Writing

How Social Media Can Drive Brand Loyalty

In most areas of life, quality is of considerably greater importance than quantity. Case in point: Social media followers. It’s definitely significant for your company Facebook page to have a lot of followers, for instance, but it’s not especially meaningful if those followers don’t ultimately become faithful customers. Most businesses would surely prefer 10 followers—if they are loyal, paying customers who recommend your business to all their friends—to 100 followers who are casual and uninvolved.

And as it happens, social media can be a powerful tool for cultivating this kind of loyalty. We’ll offer you a few ways how.

Using Social Media to Enhance Brand Loyalty

Focus on value. We say this all the time, but it’s important: The best question you can ask when considering content shares is, what’s in it for my customers? Everything you offer should address their pain points or their needs, or at the very least make them chuckle. Remember to follow the 80-20 rule here, and keep roughly 80 percent of your posts strictly informative. You can directly market your company the other 20 percent. Providing real, free value over spammy self-promotion is how trust is formed.

Post with consistency. If you want your social media followers to stay connected and engaged with your brand, and to keep your company in the forefront of their mind, you’ve got to post regularly. We really recommend a post or two daily; posting once every nine months, meanwhile, is really just a waste. You might as well not post at all.

Remember the social in social media. A lot of companies post content to social media sites, but are they actually interacting with followers? That shows you’re willing to go the extra mile. Be vigilant in answering questions, responding to complaints, and being a part of your own online community.

Position your brand as the solution. When you do promote your brand directly, it shouldn’t be portrayed as just another consumer product, or a faceless online company. Instead, connect the dots. Show how your brand solves the problems your customers are facing. If you’re also building authority by giving away free, valuable information—as we noted above—then this will really help you appear as a trustworthy ally.

With a smart, strategic posting strategy, you can use social media to develop a faithful user base—and we can help you develop just such an approach. Reach out to the content marketing experts at Grammar Chic, Inc. to learn more. Connect at 803-831-7444, or www.grammarchic.net.

Leave a comment

Filed under Brand Management, Content Marketing, Content Writing, Social Media