Tag Archives: Business Content Marketing

Connecting with Millennials Through Content Marketing

Among its many virtues, content marketing is ideal for reaching millennials.

The reason for this is actually pretty simple: Millennials—whatever you think of their pros and cons, their strengths and their shortcomings—are naturally adept at sniffing out bullshit. They know when they’re being coerced, duped, or talked down to, and as a result, they have very low vulnerability to traditional, prescriptive advertising.

But content marketing is different: Here, the goal isn’t to talk anyone into anything, but simply to find some helpful, engaging, Google-friendly information. And to the extent that content marketing does have ulterior motives, it’s usually pretty transparent.

All that to say, if you’re wondering how you can use content marketing to better connect with millennials, congratulations! You’re already on the right track!

With that said, there are right ways and wrong ways to connect with millennials through content marketing—and in this post, we’ll offer some tips and some solutions.

How to Connect with Millennials through Social Media

  1. Remember the mantra.

The old line about content marketing is that it’s “selling without selling.” That is, you want to earn trust and create brand awareness, but you don’t want to give a hard sell. That’s really important for getting content marketing right, but it’s especially important for reaching the millennial generation—because again: They tend to be pretty allergic to aggressive sales pitches. Focus on engaging and authoritative content, offer a gentle call to action, and trust your content to do its job.

  1. Don’t mistake millennials for dummies.

Or at least, don’t assume they’re ill-informed. Statistics show over and over that millennials tend to do a ton of online research before they buy anything. Keep that in mind when you develop content: Your millennial readers are probably well-studied, they’ve seen the competition, and they’re examined some of the same sources as you. What you offer them should be original; it should have a unique point of view; and it should exist in dialogue with other content that’s out there.

  1. Note that millennials tend to be justice-driven.

The millennial generation is often called the social justice generation—and there’s a reason for this: While they may not vote for the same political candidates or hold the same policy preferences, millennials as a whole tend to be pretty motivated by racial, economic, and environmental justice issues. One of the best ways to earn trust is to highlight the ways in which your brand stands for those same things.

  1. Leverage FOMO.

Something else that millennials as a whole have in common: Fear of missing out, or FOMO. This marketing concept is hardly new, but it’s gained new resonance as marketers have increasingly sought connections with millennials. If you can use your content to instill a sense of urgency, or cause the reader to feel like they can take advantage of a limited-time or limited-quantity offer, that can really help you reach millennials.

  1. Get visual whenever you can.

You can and should write blogs as part of your content marketing strategy, but also make sure you use plenty of visual content—including Instagram posts, Facebook and Twitter memes, and graphics embedded in your website content. Simply put, millennials tend to be pretty visual—and much as we hate to admit it, words alone probably won’t be enough!

With these pointers, you can start connecting more effectively with members of the millennial demographic—and for additional tips or content marketing resources, we hope you’ll reach out.

Chat with us today by calling 803-831-7444 or by visiting www.grammarchic.net.

Advertisements

Leave a comment

Filed under Blog Writing, Content Marketing, Content Writing, Social Media, Web Content

10 Innovative Content Marketing Resolutions for 2019

New year, new opportunities to create content that shines. As we sprint headlong into 2019, consider turning over a new leaf (or 10) with regard to your content marketing efforts. Here are some outside-the-box suggestions to get you started.

1. Stop thinking quantity-first, start thinking quality-first.

We meet a lot of small business owners who get hung up on content volume—and while we definitely think it’s important to be consistent in your content development, we also think that quality matters more than actual quantity.

Did you know that, for many companies, the overwhelming majority of their online engagement comes through just five percent of their content? That’s because that one really high-quality, in-depth blog post you develop is ultimately way more meaningful than 10 micro-blogs you dash off in an afternoon.

Resolve to produce good stuff this year, as opposed to just a lot of okay stuff.

2. Stop guessing and start measuring.

It’s amazing how many businesses invest big bucks in content marketing, but almost nothing into measurement and analytics. Simply put, if you’re going to be investing in any kind of marketing channel, you should have some idea of how well it’s performing for you.

And this doesn’t have to be some big, technical, or expensive undertaking. Google Analytics is free and user-friendly. Social media management platforms such as Hootsuite come with their own built-in reporting features. Start paying real attention to these metrics today.

3. Create a way for your whole team to participate.

A simple strategy: Make a shared Google Document where all the members of your team can log content ideas they come across, or report on questions they are asked by customers—all of which can be invaluable inspiration for your next blog post or e-book.

There’s no reason at all why every person in your company shouldn’t feel empowered to suggest new directions in content.

4. Document everything.

Along the same lines, make this the year you actually keep track of your content marketing efforts—who writes what, how often you publish new content, etc.

Documenting your efforts can be an invaluable way to hold yourself accountable, but also to identify potential areas of improvement. And again, this is an easy thing to do: A Google Doc or a running Excel spreadsheet is really all you need.

5. Be consistent in the story you’re telling.

It’s all too easy to forget that the content you produce is really telling the story of your brand—and it’s important to keep that narrative clear and muddle-free.

Some things to think about: What’s your mission? What’s your value proposition? What problems do you solve, and what customer pain points do you address? And, why would a customer choose you over your competitors?

It’s worth it to not only ponder these questions, but also to document your answers—creating a brand narrative you can refer back to often, making sure all the content you create reinforces that central message.

6. Start thinking of yourself as a publisher.

Some of the most successful companies in the world have begun to think of themselves as publishers—and the result is that they convey thought leadership, command a large social media audience, and maintain total control over their brand narrative.

To make this resolution even more practical, consider some options for publishing branded content beyond your company website. Two places where we’ve found success: LinkedIn Pulse and Medium.

7. Unite SEO and content marketing.

We’ve all read articles about SEO and content marketing, and how they are really two sides of the same coin—but do you actually practice that?

One resolution you might make is to use tools like the Google Keyword Planner to generate some targeted terms for your content—deploying them for SEO effect but also using them as jumping-off points for your content topics. This is a simple yet effective way to make sure your content marketing and SEO efforts are working in cahoots with one another, not at odds.

8. Flip your formula.

How’s this for a creative exercise: If you tend to think of content marketing purely in terms of blog posts, take one of your most popular blogs and use it as the script for a YouTube or Instagram video.

And, if you prefer to use tools like Facebook Live, take one of your most popular broadcasts and use it as the basis for a downloadable PDF.

The point is to think outside your usual format—shake things up, inspire some new ideas, and give your audience something a little bit outside the ordinary.

9. Go live.

The thought of any kind of live streaming might be intimidating for you—and we get it! But remember, a live stream on Facebook, Instagram, or YouTube doesn’t have to be anything elaborate. In fact, the virtue of live streaming is that it allows for some candid, off-the-cuff interaction with your audience—perhaps in the form of a quick hello, a product update, or even an audience Q&A.

It’s something that can effectively humanize your brand, and it’s worth trying in the year to come!

10. Work with a content development team.

Finally, if you’ve been seeking a way to make your content production more strategic, more efficient, or more creative, maybe now’s the time to take a leap forward into working with a content writing team. That, of course, is where we come into play.

Whether you’re looking to implement these resolutions or simply want to know what your options are, we’d love to talk with you. Reach out to Grammar Chic today at 803-831-7444, or www.grammarchic.net. And oh yeah—Happy New Year!

Leave a comment

Filed under Brand Management, Content Marketing, Content Writing, Social Media, Web Content

Online Marketing for Real Estate Agents – Tips & Tricks

Editor’s Note: There are numerous books, websites, and other mediums devoted to assisting real estate agents who want to grow their business. Few of these mediums, however, provide substance when it comes to leveraging the possibilities of online marketing. Mary Beth Downing is a Dayton, Ohio real estate agent who has gotten off to a fast start in her career by leveraging the web. In the article below, she shares how she has achieved early success.

Breaking in as a real estate agent is incredibly difficult. This difficulty is the reason why so many agents quit within their first few years, out of frustration. I’ve seen realtor discussion boards in which many agents say that one should only expect to sell three to four homes in their first year. As of this writing, I’ve had my license for slightly over five months and I’ve put eight homes under contract. The most exciting part is that each month has been better than the previous. I’m excited to use this article to share how I’m going about growing my business.

The biggest thing that has surprised me, early on, is the extent to which many new agents entirely devote their time to trying to meet people face to face as opposed to leveraging online resources. These online resources can include paid ads as well as things which you own outright (more on this below). It’s understandable that many new agents don’t want to put money into building a website or into online listings. In my opinion, however, there’s a flaw in refusing to do so. If you take the approach that “I’m not spending any money and I’ll spend my time networking and trying to meet people” then you’re only saving money if you value your time at $0. Given that time is valuable, and can’t be replaced, I find online marketing to be highly effective.

In my first five months I’ve focused on three main areas: my website, my blog, and video. I’ll discuss each of these in turn.

Real estate agents can use their website to attract and capture leads

Most agents don’t invest the time or money to create a website for themselves. This is the first mistake as having a web presence helps to validate you in the eyes of potential clients. Simply, having a website, however, isn’t enough; too many agents build a basic page for the sake of having one, but don’t truly leverage their site. You can use your website to attract clients who would have never heard of you otherwise. You can then use it to capture more of those leads and turn them into signed contracts.

I didn’t want a website that simply said “Hi, this is me. I’m a real estate agent.” I wanted something that would actually provide value to potential clients. This is why I had my webmaster integrate the MLS (through third-party software) into my site. This allows people to search listings of homes for sale through my site instead of through a service such as Zillow. One of the big benefits of this has been that individual home listings tend to show up well in organic search results on Google and Bing. So when people see a for sale sign, and search for the specific address to get more information, my site’s listing of the property shows up. People then land on my website and call me from there. This results in leads with no additional time or meaningful financial investment on my part.

Another big benefit is that the MLS integration into my website allows me to automate the follow-up process. The software I use, to integrate the MLS, allows me to add a lead’s email and other information to a database. That lead will then receive automated emails whenever a new listing, which meets their desired criteria, comes on the market. This means that, instead of me having to call someone about a new listing, they receive it automatically. This helps people to be informed of listings they may be interested in and, importantly, ensures that the information is coming from me. I could spend hours, every day, researching listings and calling people or I could have an automated system which handles this task. I prefer the latter.

My blog is crucial to my strategy of driving seller listings

As I mentioned above, most realtors don’t create a website. Of the ones who do, very few create a blog and maintain it. Blogging is crucial to my strategy going forward. The thing about a blog post is that it can be the gift that keeps on giving. Say, for example, that I write an article on “how to price your home for sale” and it gets clicked on just five times a month in search. That’s five clicks every month that I pay no money for and spend no time on after I’ve written the article. In other words, investing a little bit of time provides me with web content, which I own outright, that will continue to give me indefinite exposure to potential

clients. This is why I wrote a comprehensive series on the subject of “selling your home.” I see my blog as a crucial component to obtaining listings without expending extensive time or money.

Video is important to helping me convert leads into clients

One of the first things I did after starting my business is hire a videographer to make the following “intro” video:

This has been vital in terms of helping me convert leads into clients. This has happened in two ways.

First, the client with the highest dollar contract I’ve signed so far explicitly mentioned my video when they first contacted me. In other words, these clients found me on the web and were considering calling me. They watched my video and it helped clinch their decision. Second, and interestingly, is another call I received. I market heavily on Zillow for a given zip code. My video appears on my Zillow profile as well as on my website. I received a call from a homeowner in the zip code I market to. She stated that she had been receiving letters from realtors offering to assist with selling her home (a common tactic for obtaining listings). She went onto Zillow to get an idea of what her home may be worth as part of deciding whether or not she wanted to sell it. Since I market to her zip code, she came across my Zillow profile and watched my video. She then contacted me regarding the listing of her home and, again, explicitly mentioned my video.

The foregoing are two examples of how my video introduces me to clients and helps me to convert more leads into signed contracts. I own this video outright. That means it’s another gift that keeps on giving. It’s another way that I’m getting clients, on an ongoing basis, without having to expend large amounts of time or pay ongoing amounts of money.

I strongly believe that many real estate agents are missing out on their opportunity to leverage the web. This is actually good news. The fact that agents aren’t leveraging the web means that it’s not as competitive as one may think. In my humble opinion, this is the best way to leverage one’s time and money when growing their business.

I owe a big thanks to Amanda Clark and the team at Grammar Chic for inviting me to write on this topic.

Leave a comment

Filed under Client Spotlight, Content Marketing, Social Media

5 Factors That Give Your Website Credibility

Your website provides customers with a peek into the kind of business you run—its reputation, its trustworthiness, and its basic value proposition. In other words, your website hints at how credible your company is, and whether or not customers should trust it with their time and money.

Just think for a minute: There are plenty of legitimate businesses on the Web, but also some sketchy ones. Potential customers aren’t going to bank on your business unless they see that it’s the real deal—not something shady or unscrupulous.

And customers aren’t the only ones who care about credibility. Search engine algorithms also work to assess the credibility level of your website. As you might imagine, a higher level of credibility will improve your SEO rankings.

But just because your business is credible doesn’t mean your website conveys it—which raises the question: How can you inject some credibility into your website design?

5 Ways to Develop a More Credible Website

Here are five factors that can make a world of difference.

Reviews and Testimonials

One of the quickest ways to establish your business’s legitimacy is to simply offer some social proof—direct reports from satisfied customers. Reviews and testimonials are both powerful ways to accomplish this. Just make sure you steer clear of any fake testimonials, which can come back to bite you. (And today’s savvy online consumers are better than you might imagine at detecting fakes.)

Advertisements

Some businesses host third-party ads on their site in order to generate extra revenues. This may seem tempting, but it can ultimately be counterproductive. Simply put, the presence of ads makes your business seem a little iffy.

Regular Updates

Have you ever stumbled upon a website that seemed as though it hadn’t been updated in years? That’s obviously not a good look for your business site, as an out-of-date website can make it seem like the business itself is dead. Build credibility by refreshing your website content annually, and by updating your blog often.

Clear Contact Information

Here’s an easy one: Make sure your company contact information is clearly listed on your website, and invite customers to call or email with any questions. If you don’t include this contact information, it can make it seem like you’re hiding from your own customer base

“About Us” Content

Finally, you can make your business seem more credible by offering some information about who you are. Ideally, you’ll have team member bios and photos on the website, emphasizing the real people behind the company.

Boost Your Website Credibility Today

Make it clear to search engines and to potential customers alike that your business is the real deal—and that it’s worthy of their time and money. To learn more about enhancing website credibility, reach out to the team at Grammar Chic, Inc. today. Connect at www.grammarchic.net or 803-831-7444.

Leave a comment

Filed under Brand Management, Business Writing, Web Content

10 Things You Need for Successful Social Media Marketing

Every business wants a robust presence on social media; indeed, it’s almost impossible to succeed without one. But social media marketing requires a lot more than just signing up for a Facebook account and posting the occasional meme.

Actually, it requires a comprehensive strategy, involving many moving parts. Here’s a quick checklist—some non-negotiable elements of any successful social media marketing campaign.

10 Things You Need for Your Social Marketing Efforts

  1. Goals. What’s the point of your social marketing outreach? How will you know whether or not you’re succeeding? You need to have clearly defined goals to guide your efforts—and that means goals that are specific, measurable, and time-bound.
  2. Audience. Who are you trying to reach? On which social networks will you find them? And what kind of content are they looking for? Use buyer personas to ensure you’re speaking directly to your target audience.
  3. Automation. Not everything can be automated, but using a program like Hootsuite to schedule some posts can remove some of the grunt work, and help your campaign run more efficiently.
  4. Humanity. The whole point of social media is connection. Make sure you’re humanizing your brand: Use humor when appropriate and include some candid photos of your team.
  5. Consistency. Regular activity is critical for social media success. Simply put, nobody’s going to keep up with a social media presence where the updates are infrequent or sporadic. Use an editorial calendar to stay on schedule.
  6. Interaction. Social media is a two-way street! Monitor your accounts and take the time to respond to any questions or comments you get from customers or fans.
  7. Curated content. If you’re looking to build thought leadership and display your industry authority, it’s important to sometimes share informative content from external sources (not your competitors).
  8. Original content. Curated content is important, but hopefully you’re developing plenty of branded content to share, too. Aim for a spectrum of content—blog posts, photos, videos, Web page shares, etc.
  9. Data. Are you regularly consulting analytics to see what’s working—and what’s not? Make sure you’re using the right dashboards and tweaking your strategy as you go.
  10. Optimization. Finally, make sure your social media bios and profiles are all well-optimized. Include target keywords and convey the value proposition for your brand. Refresh your profiles roughly once a year or so.

Those are the basic elements of a strong social media presence—but of course, bringing them all together can be tough. We’d love to chat with you about how the Grammar Chic team can provide strategy, day-to-day management, content creation, and reporting. Contact us today and ask about our social media management services! Reach out at www.grammarchic.net or 803-831-7444.

Leave a comment

Filed under Brand Management, Content Marketing, Social Media

How to Avoid Keyword Stuffing

Proper keyword use is essential for content marketing—and for SEO. The keywords help reflect those search terms you’re trying to rank for; in many cases, they will also align with your chosen PPC terms. Keywords can even be valuable on a creative level, helping guide and structure your content writing.

With that said, it’s possible to have too much of a good thing. Keyword stuffing—the act of including so many keywords that your content is stiff, robotic, nonsensical, or simply very hard to read—can result in SEO penalties, which makes the entire endeavor moot.

So how can you avoid keyword stuffing, without flat-out avoiding keywords? Where’s the balance?

Tips to Avoid Keyword Stuffing

A few tips:

  • Know who you’re writing for. One of the most common causes of keyword stuffing is the belief that you’re writing, first and foremost, for search algorithms. Scrap that idea right now, and instead remind yourself that you’re writing for human beings. Nine times out of 10, if you simply write in a way that’s natural and that makes sense to human readers, everything else will fall into place.
  • Identify the prime spots for keywords. There are a few places where you really want to insert keywords, for maximum SEO value—heading, title tags, meta descriptions, and in the first paragraph of your body content. Once you ensure keywords in these locales, you can ease up, and just focus on writing good, natural content.
  • Use long-tail variations. You can break up your keyword monotony, and avoid any signs of keyword stuffing, by throwing in some long-tail alternates. For example, if your main keyword is Charlotte plumbers, you might mix in some references to Charlotte plumbing companies, plumbers in Charlotte, etc., all of which can help your content read more gracefully.
  • Remember: Synonyms are your friends! Along the same lines, trust in Google’s increasingly-intelligent bots to put two and two together, and to register synonyms for your main keywords. If you’re looking to rank for the term HVAC, it’s fine to also use air conditioning or heating system. Google knows what you mean, and you’re not going to lose any SEO mojo by varying things up.

It can’t be stressed enough: 90 percent of the battle is just writing good, natural, value-adding content for human readers—and if you need help with that, you’ve come to the right place. Reach out to Grammar Chic, Inc. to set up a consultation with one of our SEO-trained content writing professionals. Contact us at www.grammarchic.net or 803-831-7444.

Leave a comment

Filed under Blog Writing, Content Marketing, Social Media, Web Content

How to Use Testimonials in Your Content Marketing

Today’s consumers are wired—even if on a purely subconscious level—to seek social proof. Before making a purchasing decision, they want to know that other people have made that decision—and been happy with the results.

Indeed, studies show that even a testimonial or recommendation from a total stranger can positively impact a purchasing decision; seven out of 10 consumers are more likely to buy a product or service if it has testimonials attached to it. The question is, how can you get these testimonials, then effectively use them within your marketing materials?

Asking for Reviews

The only way to get testimonials is to ask for them. You can contact your customers at random and ask for reviews, and sometimes that will yield results. A better approach is to be systematic about who, how, and when you ask.

For instance, it can be ideal to ask for a testimonial from someone who has just completed a purchase. Send an email within a day or two of their purchase and ask them to share some feedback. Because the product is still fresh in their minds, they’ll be more likely to oblige.

If you don’t get a response, send a follow-up a couple of weeks later. Sometimes, it may take that long for a customer to form a solid opinion about the product. And if you do get a response, take note of that, and reach out again the next time that customer makes a purchase. When someone proves willing to give you a review, that’s always something you should track and leverage.

One more tip: Consider sending personalized emails to your best, most loyal customers—the ones who you feel are likely to provide you with honest, positive feedback. Simply let them know how much their business means to you, and how helpful a quick testimonial would be.

As you send out testimonial requests, consider asking a few “guiding” questions. For example, ask the customer how much money the product saved them, or how much time it saves them on a daily or weekly basis. You can also ask more open-ended questions, e.g., what’s the biggest benefit this product has given you?

Using Testimonials

As you receive testimonials, don’t be afraid to edit them for grammar, punctuation, or length, making them as punchy and as readable as possible. Note that, for substantive changes, you’ll need to get approval from the customer.

Though it may not always be possible, consider putting an image of the customer beside their testimonial; of course, you’ll need to ask the customer to send that image, and to give their permission for its use, but such effort can really pay off. Remember that testimonials are all about building trust, and an image can make your testimonials far more human and trustworthy.

As for how you use testimonials, there are a number of ways you can implement this content:

  • On a designated Testimonials page on your company website
  • On the home page
  • Product-specific testimonials on the corresponding product pages
  • In your print brochures
  • Turned into images and posted to social media (simple resources like Canva can be used here)
  • In email newsletters
  • In your email signature

There are a number of creative places where a testimonial can be implemented to offer that social proof that your buyers are looking for—and in the process, to win their trust.

We’d love to chat with you more about the best ways to collect and implement testimonials. Schedule a free consultation with Grammar Chic’s content marketing experts: Reach out at www.grammachic.net or 803-831-7444.

Leave a comment

Filed under Brand Management, Content Marketing, Social Media