Tag Archives: Content Marketing Questions

Help! I’m Sending Out Marketing E-mails But Nobody’s Clicking Through!

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E-mail marketing can be one of the most effective ways to grow your business and engage your customers—except when it isn’t.

For every e-mail marketing campaign that yields stellar results, there’s another e-mail marketing campaign that seems ultimately to be a waste of time. We talk to small business owners pretty regularly, and often we hear them say that they’re sending e-mails to their e-mail list but nobody’s actually clicking through on the call to action. The e-mails get read, maybe, but nothing good comes out of it.

That’s obviously frustrating, yet it’s not an insurmountable problem. There are plenty of ways to tweak and enhance your marketing e-mails to make them more compelling—more clickable. We’ve got several quick fixes in the list that follows.

How to Fix Ineffective Marketing E-mails

Include more calls to action. Readers may not have the time or attention span to read your entire message, even if it’s pretty brief; if you have a single call to action link, in the bottom of the e-mail, a lot of your customers will miss it. Try including multiple CTA links, in different places in the e-mail.

Fix your anchor text. Does your call to action anchor text just say click here? Because that’s not very compelling. Try something more forceful: Discover. Explore. Take action. Join us. Uncover.

Write a better subject line. This is the most important part of your marketing e-mails—period. Compose headlines that are grabbing, that address pain points, and that offer immediate value. Let readers know that the answers they are looking for are right there in the message of your e-mail. (We almost hate to say it, but if you want to see what clickable headlines look like, just go to BuzzFeed.)

Focus up! A good marketing e-mail is singular in its focus. You should have one central topic, one basic piece of information you’re trying to impart, one call to action. If your e-mail content is all over the place, you’re going to lose readers.

Optimize for mobile. A lot of your customers are going to be opening their e-mails on mobile devices, so double check that your template is one that iPhones and Androids will display properly.

Make it scannable. Keep your message to just a few short lines, keep sentences short, and use bullet points.

Get help. Don’t be afraid to reach out to the pros to help you fine-tune your e-mails and really capitalize on your e-mail marketing list. The Grammar Chic team is standing by; get solutions today by calling 803-831-7444, or visiting www.grammarchic.net.

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10 Questions to Ask Your Content Marketing Firm

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Hopefully, the relationship you form with your content marketing agency will be a long and fruitful one. Like any relationship, though, this one is going to take some work if you really want it to succeed over the long haul. In particular, it’s going to require some communication—and we recommend that you begin that communication on day one.

In fact, we recommend that you start it even before you put pen to paper and sign a contract. During your initial consultation with the content marketing firm, be engaged enough to ask questions; use the answers you’re given to evaluate how well the firm might meet your needs, and how comfortable you will ultimately feel working with these people.

What questions should you be asking? We’ve got 10 questions that we love hearing from our own potential clients—ones that we feel establish a good foundation of mutual understanding.

  1. How long have you been doing this? Content marketing hasn’t exactly been around forever, and you’re not going to find a 100-year-old agency, but you still want to get a feel for the experience level you’re working with.
  2. What does your clientele look like? What kinds of businesses or verticals does the firm typically work with? Is it a firm that specializes in healthcare marketing, or in marketing for real estate professionals?
  3. How do you continue learning? The best content marketing companies will be dedicated to ongoing self-improvement. Ask about their standards of training and professional enrichment.
  4. What about reporting? How often will you receive updates on your campaign’s progress—and in what format?
  5. Who is my contact person? Learn the names of all the people you’ll be working with directly; get a feel for who you should address questions to; learn something of the chain of command.
  6. What will a successful campaign look like? What are the company’s standards for a job well done—and do they match up with your own?
  7. What about technology? What platforms and tools does the company use? Some of this may be proprietary, but hopefully the firm can fill you in on some basics.
  8. What will my involvement be? Will the firm expect you to approve blog topics and content? Find out about the level of commitment and oversight you’ll have.
  9. How often will we talk? Will members of your content marketing team be available when you need them?
  10. When will we review the campaign? At what point will you have a chance to evaluate progress and make course-corrections, if needed?

Ask the right questions of your potential content marketing firm—and ensure a foundation of clear communication. To ask us these or any other questions, visit the Grammar Chic website at www.grammarchic.net, or call 803-831-7444.

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Preparing for Your Content Marketing Consultation

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Last week, the Grammar Chic blog outlined five reasons to outsource your content marketing in 2015. Among them: Outsourcing can save you time; it can give you better bang for your buck; and it can provide both the perspective and the expertise needed to make your marketing endeavors effective.

Frankly, we feel like it’s a pretty sound argument—so we hope some of you will take us up on it! This will bring with it a whole new set of questions, though. Many small business owners have never worked with a content marketing professional before, and you may have some questions about what the process entails.

Generally speaking, content marketing professionals want to make the process as low-intensity as possible for you. One of the reasons to outsource, after all, is to free up some of your own time. Working with a company like Grammar Chic, then, you can expect the process to be fairly hands-off, while still offering you control over the process whenever and wherever you’d like it.

With that said, you should plan on spending some time on an initial consultation call—likely no more than an hour or so—to provide the content marketer with some insights into your brand. This is an important call, setting the stage for your content marketing strategy as well as for your working relationship with the marketer. As such, it is worthwhile to take some time to prepare for it.

Here’s how:

  • Think about what your brand really stands for. What are the values, vision, and mission of your brand? Spend some time pulling together any sales copy you have—in particular About Us pages, Mission Statements, and the like—that reflect your brand.
  • Consider your brand distinctive. What sets your company apart from its competition? Jot down some ideas.
  • Consider your customer base. Who are the people who do business with you? Do you have buyer personas, or any demographic information? If so, compile it to provide to the marketer. If not, simply brainstorm some basics about who buys from you. Use our buyer persona guides to help you.
  • Define your goals. Hopefully, your content marketing vendor has provided you with some insights as to what goals are and are not reasonable for you to pursue; think through what matters most to you in terms of increased website traffic, online authority, and so on.
  • Think about your own involvement. How much control do you want to have over the process? Do you want to arrange weekly calls with your content marketer? Do you want to ask for approval of all materials before they are published? Do you want to provide the content marketer with more flexibility than that? Think about how much time you really want to invest in the process.
  • Think about your budget. Finally, make sure you have a good sense of how much you are able to invest in content marketing at this juncture. It is always best to think about this in advance.

These bullet points should provide you with some direction—and a high level of preparedness as you think about your content marketing consultation call.

To learn more, or to set up a call with the Grammar Chic team, contact us today: 803-831-7444, or www.grammarchic.net.

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5 Content Marketing Questions Every Entrepreneur Should Ask

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You have to have a certain level of zeal—a certain eagerness to get things done, to take charge of your own life and your own business—in order to succeed as an entrepreneur. Many entrepreneurs jump at any opportunity they receive to take their business to the next level, boosting its visibility and its reach. Content marketing, then, is something that has caught on with entrepreneurs just as much—if not more—than it has among more traditional business professionals: Startups and brand new companies often lead the pack when it comes to utilizing cutting-edge social and inbound marketing techniques to cultivate brand authority and consumer loyalty.

Before jumping into content marketing, however, it is important to pause and reflect—to set the right goals, parameters, and methodologies for your content marketing endeavor. Entrepreneurs may begin this process by thinking through these five questions.

What do you expect to get out of content marketing?

Before launching any content marketing efforts, make sure you have a reasonable goal set. There are many goals that you might set—increased consumer trust, brand exposure, or brand authority—but it’s important to be clear in determining what your expectation is. Also understand that content marketing, though highly effective when done right, does not generate overnight success in most cases; it’s more about long-term relationship.

Where do you start with content marketing?

The answer to this question will hinge on your answer to #1. Basically, entrepreneurs working on tight marketing budgets will need to prioritize which channels and platforms they wish to adopt. You’ll almost surely want a company blog, but beyond that, your decisions about Facebook and Google+ versus Twitter and Pinterest will depend on what you’re trying to accomplish. Make sure to study up on each platform and understand their relative pros and cons.

What does your brand stand for?

Even a startup company has a culture, an identity beyond the products you’re selling. Is your company a lifestyle brand? Do you focus on affordability? Sustainability? Technical prowess? Your brand’s identity will shape the content you develop.

Who are you trying to reach?

Who’s your target demographic? What are their values, and the problems they need to have addressed? What would a buyer persona look like for your targeted/ideal clients?

Should you do content marketing yourself, or outsource it?

Finally, think through the practical dimensions of content marketing. Content marketing is typically the kind of important yet repeatable task that is best farmed out to a professional, rather than left on the plate of the business owner—leaving you to focus on the things that only you can do to add value to your company.

Should you choose to outsource your content marketing, of course, the Grammar Chic, Inc. team stands ready to assist. Learn more today by calling 803-831-7444, or by visiting http://www.grammarchic.net.

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