Tag Archives: web content tips

7 Questions to Ask About Your Web Content

How effective is the written content on your website? Is your site composed to attract leads, educate potential customers, and ultimately facilitate conversions? Has it been carefully developed to emanate authority and to instill trust? Or are the words on your site simply placeholders, scaffolding for your fancy design or your multimedia content?

These are important questions to ask, whether you’re considering a website relaunch or simply taking stock of your online marketing assets. To help you assess the quality of your written Web content, here are a few self-inventory questions to ask.

Assessing Your Website Content

  1. Is all of my website content unique? It can sometimes be tempting to plagiarize yourself, especially if your website has a lot of product or service listings. Using boilerplate language from one page to the next may be convenient, but it can also incur penalties from Google, diminishing your search engine visibility. Uniqueness is key to effective content.
  2. Who was my content written for? There’s not necessarily one right answer to this question… but if you can’t answer it at all, then that probably means your content was designed without a buyer persona or any kind of data about your target audience. And that, in turn, means you probably haven’t honed in on user questions or pain points. Writing for a more clearly defined audience can help you achieve your sales and marketing goals.
  3. How’s the formatting? Is it easy to read your content? Do you have spacing, bullet points, subheadings, and short sentences to facilitate skimming? And does your content look just as sharp on a mobile device as it does on a desktop computer?
  4. Does my content have action-oriented language? We generally advise business owners to include at least one clear call to action on each page, whether that’s an invitation for the reader to call you, schedule an appointment, or shop in your online store. Make sure your content aligns with the sales funnel, and that you use strong action words to guide readers through next steps.
  5. Does your content answer common questions? The best content usually follows the consumer’s journey. What this means is, you begin with general concepts and definitions of terms, then move through common questions, objections, or pain points. Again, your website content provides you with a great opportunity to guide potential clients through their initial product research to a point where they are ready to buy.
  6. Does my content convey trust? The most effective content gives people a reason to trust you. This may mean listing your awards and accolades, outlining your experience, citing testimonials and reviews, or simply conveying your knowledge of the industry. In particular, bio and about us pages can be great places to highlight your expertise.
  7. How old is my content? If your content is full of references that might have been dated during the George Bush administration, or if it doesn’t capture the ways in which your value proposition has expanded or evolved, then you should probably spend some time updating it. (One good rule of thumb: Any statistics or studies you cite should be no more than three years old.)

If your answers to any of these questions leave you feeling dissatisfied with your website content, we’d love to hear from you. Our writers have ample experience writing business Web content that generates real results. To schedule a consultation with Grammar Chic, Inc., reach out via www.grammarchic.net or 803-831-7444.

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CHECKLIST: Is Your Website Working for You?

 

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Your company website is much more than an online placeholder—much more than the Google equivalent of a Yellow Pages listing. Ideally, your business website is the hardest-working member of your sales team, a brand ambassador that’s tireless in its effort to draw in new leads, convert them into customers, and ultimately showcase everything that’s great about your business. In a perfect world, your website keeps your e-mail inbox full of inquiries, your phone ringing off the hook.

Of course, this isn’t a perfect world, and it’s possible that you don’t exactly have a perfect website. Is it time to rewrite your website content, rethink the navigation, or even overhaul the site completely? Maybe. Before jumping to any conclusions, though, use our quick checklist to determine what you’re dealing with.

A Few Quick Questions to Ask About Your Website

Who are you trying to reach with your website? Who’s your target audience? Who are the people who benefit from your products/services? Who’s your ideal client? Who can you help? Think about the answer, and write down a simple, sentence-long statement about who you’re on a mission to serve. Use that as a guide for your website overhaul; you might even include that sentence somewhere on your home page.

Do you have a useful About page? A good About page isn’t really about you at all—not really. Nobody wants to read seven paragraphs of text about your company history. What people care about is the value you can provide. Does your About page suggest what’s in it for your customer?

Is the branding consistent? Does your website use a coherent vocabulary of colors and fonts—and are those branding choices reflected in other marketing collateral, like social media pages and brochures?

Do you have streamlined value propositions? Whether you have a list of individual Products, a list of Services, or something more general, you need to ensure that your website is to-the-point about how it makes your customer’s life better, how it solves problems, etc. Another way of asking this question: Does your website identify your clients’ problems, and posit your brand as the solution?

Are there strong calls to action on every page? Your site should lead customers through the sales funnel, and provide easy ways for them to engage with you.

Does your site capture leads? Are there forms on your page where customers can input their name and contact information, perhaps in exchange for an e-book or some other downloadable offer?

When was the last time your site was updated? A good website needs to be refreshed regularly with new content. When’s the last time you refurbished your page?

Use these questions to assess where your company website stands now—and perhaps start brainstorming some changes, if needed.

If you decide it’s time to rewrite the site, or simply add some new, fresh content, Grammar Chic can help. Give us a buzz at 803-831-7444, or visit www.grammarchic.net.

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Filed under Brand Management, Content Marketing, Web Content