Tag Archives: Web Content Writing

June 21, 2021 · 11:32 am

7 Questions to Ask About Your Web Content

How effective is the written content on your website? Is your site composed to attract leads, educate potential customers, and ultimately facilitate conversions? Has it been carefully developed to emanate authority and to instill trust? Or are the words on your site simply placeholders, scaffolding for your fancy design or your multimedia content?

These are important questions to ask, whether you’re considering a website relaunch or simply taking stock of your online marketing assets. To help you assess the quality of your written Web content, here are a few self-inventory questions to ask.

Assessing Your Website Content

  1. Is all of my website content unique? It can sometimes be tempting to plagiarize yourself, especially if your website has a lot of product or service listings. Using boilerplate language from one page to the next may be convenient, but it can also incur penalties from Google, diminishing your search engine visibility. Uniqueness is key to effective content.
  2. Who was my content written for? There’s not necessarily one right answer to this question… but if you can’t answer it at all, then that probably means your content was designed without a buyer persona or any kind of data about your target audience. And that, in turn, means you probably haven’t honed in on user questions or pain points. Writing for a more clearly defined audience can help you achieve your sales and marketing goals.
  3. How’s the formatting? Is it easy to read your content? Do you have spacing, bullet points, subheadings, and short sentences to facilitate skimming? And does your content look just as sharp on a mobile device as it does on a desktop computer?
  4. Does my content have action-oriented language? We generally advise business owners to include at least one clear call to action on each page, whether that’s an invitation for the reader to call you, schedule an appointment, or shop in your online store. Make sure your content aligns with the sales funnel, and that you use strong action words to guide readers through next steps.
  5. Does your content answer common questions? The best content usually follows the consumer’s journey. What this means is, you begin with general concepts and definitions of terms, then move through common questions, objections, or pain points. Again, your website content provides you with a great opportunity to guide potential clients through their initial product research to a point where they are ready to buy.
  6. Does my content convey trust? The most effective content gives people a reason to trust you. This may mean listing your awards and accolades, outlining your experience, citing testimonials and reviews, or simply conveying your knowledge of the industry. In particular, bio and about us pages can be great places to highlight your expertise.
  7. How old is my content? If your content is full of references that might have been dated during the George Bush administration, or if it doesn’t capture the ways in which your value proposition has expanded or evolved, then you should probably spend some time updating it. (One good rule of thumb: Any statistics or studies you cite should be no more than three years old.)

If your answers to any of these questions leave you feeling dissatisfied with your website content, we’d love to hear from you. Our writers have ample experience writing business Web content that generates real results. To schedule a consultation with Grammar Chic, Inc., reach out via www.grammarchic.net or 803-831-7444.

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January 21, 2021 · 1:08 pm

6 Signs You Need to Rewrite Your Web Content

A good website is more than the sum of its parts. Certainly, you need logical navigation, clean graphic design, strong calls to action, and a robust internal linking strategy, among other considerations. And don’t forget about your written content! The written copy on your website is crucially important for educating and persuading customers, for gaining SEO traction, and for conveying the vision and values of your company.

Web content isn’t meant to last forever. On the contrary, it’s a good idea to revise your copywriting every two or three years. This gives you a chance to offer fresh content to the Google algorithms, and also to refine or update your company’s messaging.

Beyond that, there are a few telltale signs that your Web copy could stand an update… whether you rewrite it yourself, or enlist the expertise of Grammar Chic, Inc.

Signs You Need Fresh Web Copywriting

1) Your Google traction is slipping

One of the most important aspects of copywriting is that it signals to Google what your company is all about, and how your website should be categorized. If you’re not getting the kind of Google traffic you’d like, it’s possible that bad copy is to blame… and that a content refresh could put you back on Google’s radar.

2) You’re not getting calls or inquiries.

Ideally, your website is a 24/7 sales machine, directing interested consumers to call, text, or email you about your products and services. Make sure you track where your leads come from, and if you find that it’s seldom from your website, that should be a red flag: Your Web copy isn’t doing its job.

3) Your branding has changed.

It’s natural for companies to grow and evolve… and your website should grow and evolve with it. For example, say you started your company 10 years ago, with the intention of being an all-purpose plumbing service. But in the years since, your business has shifted to focus almost entirely on drain cleaning. This is something that should be reflected in your business messaging, and that starts with your website content.

4) Your customers are uneducated.

When customers call for a consultation, come in for an appointment, or show up to browse your retail store, they should have at least some idea of what you do. If you find that your customers are often confused about your products or services, or if you find yourself getting the same questions over and over again, it means your site isn’t educating consumers the way it should. It might be time for an update!

5) You’re having your website redesigned.

If you’re giving your website a facelift (and especially if you’re changing the layout or navigation), you’ll probably need to make some adjustments to the copy. Here we’ll note that Grammar Chic’s writers are uniquely experienced in partnering with Web design companies, ensuring you get a seamless final product.

6) You have a high bounce rate.

This is something you can check in your Google Analytics dashboard. Basically, a high bounce rate means people are coming to your site, but then immediately leaving. It suggests that, for whatever reason, the content on your website isn’t meeting their expectations. This could be a matter of poor layout or confusing navigation… but it could also be that your content isn’t as relevant or as helpful as it needs to be.

No matter your reason for wanting crisp new Web content, Grammar Chic is happy to deliver it. We’d love to book you for a no-obligation Web copywriting consultation. Reach out today: 803-831-7444 or www.grammarchic.net.

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November 14, 2019 · 4:19 pm

4 Ways to Delight First-Time Visitors to Your Website

You’re probably familiar with the old saying about first impressions.

Well, it certainly holds true in the world of online marketing. So many of our marketing efforts, from emails to PPC ads to social media posts, are designed to generate website traffic. But that’s just half the battle. Once you get people to your website, you’ve got to win them over with a strong, positive first impression. You’ve got to dazzle and delight them. And if you don’t, they probably won’t stick around, nor return to the website. Why would they?

Dazzle and delight aren’t necessarily easy to come by, but there are a few steps that can point you in the right direction.

Create Relevant Landing Pages

A common misconception is that anybody who comes to your website is going to come in through the front door, accessing the home page. This isn’t necessarily the case… nor should it be.

Say someone clicks on an ad you’ve placed on Facebook, Twitter, or the Google Display network. They’re going to want to see information on the product or service that snagged their interest. As such, you’ll always want to send people to a landing page with relevant, targeted, obvious information. Precision-honed landing pages are a great way to capture and maintain interest right out of the gate.

Offer Readable Content

Our writers obviously care a great deal about content that is well-conceived and properly worded. But something else we care about is content that’s well-formatted.

You tell us: What happens if you visit a website and see a huuuuuuuuge block of unbroken text, without any spaces or bullet points or room to breathe?

If you’re like us, you navigate away pretty quickly. Let that be a lesson to you. Format your website content so that it’s easy for your visitors to skim it and locate the information they’re after, without feeling overwhelmed.

Calls to Action and Content Information

We are on record saying that every page of your website should include a clear call to action. Today, we’ll add something else to that list: Every page should include contact information, too.

No matter how people access your site, and no matter when they decide to reach out to you for more information, you want to make it easy for them. It’s never a good thing when a website visitor asks, how do I get in contact with them?

Be Reassuring

Have you ever had the experience of clicking on a link, and then realizing it wasn’t quite what you wanted or had in mind?

Most of us have. You want to help your visitors avoid that fate, and one way to keep them on the page is to offer reassurance right out of the gate. Make sure each page of your website provides a clear heading, making it evident what the page is about. Always convey the relevance to your end user.

Develop Web Content that Dazzles and Delights

These are just a few approaches you can take to developing website content that creates a powerful first impression.

Interested in learning more? We’d love to chat. Reach out to Grammar Chic, Inc. at 803-831-7444 or www.grammarchic.net.

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August 8, 2019 · 2:20 pm

Here’s How to Write Content That Ranks Well

The Google Search algorithms are notoriously complex. There are dozens upon dozens of factors that Google considers when assessing a site’s ranking; those factors are weighted differently, and the exact algorithmic make-up changes on a regular basis.

Thankfully, Google has made it surprisingly simple for content writers to do their job and to create content that achieves search engine visibility. Google’s own search engineers have conceded that, for all the algorithmic complexity and churn, there’s essentially one huge factor that overshadows all the rest. Content writers who can capitalize on that one huge factor are positioned well for SEO success.

So what’s the secret?

In a word, relevance.

That’s not just a buzzword. It’s something that the Google algorithms actually measure and quantify. And according to Google’s internal experts, it’s the one thing that content writers should focus on as they pursue SEO-effective copy.

What is Relevance?

But how can Google possibly categorize something that sounds so nebulous?

The definition of relevance isn’t as fuzzy as you might think. Essentially, it boils down to user-centered content that serves a purpose.

That is to say, is the content useful?

Does it provide helpful, clarifying, and/or actionable insight to the user?

And is it related to the intentions of the search user? Does it meaningfully address their search query?

If you can honestly say yes to all of these questions, then there’s a good chance your content is indeed relevant in the eyes of Google.

Simple Steps for Writing Relevant Content

If you’re still uncertain about the relevance of your content, you’re in luck: Google’s Webmaster Guidelines actually offer some best practices for content writers. We’re going to summarize and paraphrase them here, because not only do they represent a good recipe for relevant content, but they also reflect good online content writing principles more generally.

Google’s advice is as follows:

  1. Write content primarily for the search engine users, not for the algorithms. If you’re thinking about how to appease the search bots, you’re going about it all wrong. Instead, step back and ask yourself how you can connect with the end user, answer their questions, and fortify them with good information. Using buyer personas may be valuable here.
  2. Don’t be deceptive. If your headline promises 5 Simple Steps to Improve Your Credit Score, the article should provide five simple steps for readers to improve their credit scores… plain and simple. Bait-and-switch routines will kill your relevance ratings.
  3. Avoid anything that’s designed to trick the search engines. Before attempting some sort of SEO gimmick, ask yourself: Would I do this if Google didn’t exist? If your answer is no, then it’s probably not worth doing.
  4. Consider the things that make your business or your website unique. What are some of the unique benefits and value points that you can offer? Make sure your content captures those things.

The bottom line: Relevance is the most important characteristic of digital copy, and it’s not as nebulous or as unattainable as you might think.

We can help you write content that’s truly relevant to your audience. Are you ready to talk? Reach out to the Grammar Chic, Inc. team today. Connect with us at 803-831-7444 or www.grammarchic.net.

 

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July 23, 2018 · 4:50 pm

5 Factors That Give Your Website Credibility

Your website provides customers with a peek into the kind of business you run—its reputation, its trustworthiness, and its basic value proposition. In other words, your website hints at how credible your company is, and whether or not customers should trust it with their time and money.

Just think for a minute: There are plenty of legitimate businesses on the Web, but also some sketchy ones. Potential customers aren’t going to bank on your business unless they see that it’s the real deal—not something shady or unscrupulous.

And customers aren’t the only ones who care about credibility. Search engine algorithms also work to assess the credibility level of your website. As you might imagine, a higher level of credibility will improve your SEO rankings.

But just because your business is credible doesn’t mean your website conveys it—which raises the question: How can you inject some credibility into your website design?

5 Ways to Develop a More Credible Website

Here are five factors that can make a world of difference.

Reviews and Testimonials

One of the quickest ways to establish your business’s legitimacy is to simply offer some social proof—direct reports from satisfied customers. Reviews and testimonials are both powerful ways to accomplish this. Just make sure you steer clear of any fake testimonials, which can come back to bite you. (And today’s savvy online consumers are better than you might imagine at detecting fakes.)

Advertisements

Some businesses host third-party ads on their site in order to generate extra revenues. This may seem tempting, but it can ultimately be counterproductive. Simply put, the presence of ads makes your business seem a little iffy.

Regular Updates

Have you ever stumbled upon a website that seemed as though it hadn’t been updated in years? That’s obviously not a good look for your business site, as an out-of-date website can make it seem like the business itself is dead. Build credibility by refreshing your website content annually, and by updating your blog often.

Clear Contact Information

Here’s an easy one: Make sure your company contact information is clearly listed on your website, and invite customers to call or email with any questions. If you don’t include this contact information, it can make it seem like you’re hiding from your own customer base

“About Us” Content

Finally, you can make your business seem more credible by offering some information about who you are. Ideally, you’ll have team member bios and photos on the website, emphasizing the real people behind the company.

Boost Your Website Credibility Today

Make it clear to search engines and to potential customers alike that your business is the real deal—and that it’s worthy of their time and money. To learn more about enhancing website credibility, reach out to the team at Grammar Chic, Inc. today. Connect at www.grammarchic.net or 803-831-7444.

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July 2, 2018 · 9:53 am

How to Avoid Keyword Stuffing

Proper keyword use is essential for content marketing—and for SEO. The keywords help reflect those search terms you’re trying to rank for; in many cases, they will also align with your chosen PPC terms. Keywords can even be valuable on a creative level, helping guide and structure your content writing.

With that said, it’s possible to have too much of a good thing. Keyword stuffing—the act of including so many keywords that your content is stiff, robotic, nonsensical, or simply very hard to read—can result in SEO penalties, which makes the entire endeavor moot.

So how can you avoid keyword stuffing, without flat-out avoiding keywords? Where’s the balance?

Tips to Avoid Keyword Stuffing

A few tips:

  • Know who you’re writing for. One of the most common causes of keyword stuffing is the belief that you’re writing, first and foremost, for search algorithms. Scrap that idea right now, and instead remind yourself that you’re writing for human beings. Nine times out of 10, if you simply write in a way that’s natural and that makes sense to human readers, everything else will fall into place.
  • Identify the prime spots for keywords. There are a few places where you really want to insert keywords, for maximum SEO value—heading, title tags, meta descriptions, and in the first paragraph of your body content. Once you ensure keywords in these locales, you can ease up, and just focus on writing good, natural content.
  • Use long-tail variations. You can break up your keyword monotony, and avoid any signs of keyword stuffing, by throwing in some long-tail alternates. For example, if your main keyword is Charlotte plumbers, you might mix in some references to Charlotte plumbing companies, plumbers in Charlotte, etc., all of which can help your content read more gracefully.
  • Remember: Synonyms are your friends! Along the same lines, trust in Google’s increasingly-intelligent bots to put two and two together, and to register synonyms for your main keywords. If you’re looking to rank for the term HVAC, it’s fine to also use air conditioning or heating system. Google knows what you mean, and you’re not going to lose any SEO mojo by varying things up.

It can’t be stressed enough: 90 percent of the battle is just writing good, natural, value-adding content for human readers—and if you need help with that, you’ve come to the right place. Reach out to Grammar Chic, Inc. to set up a consultation with one of our SEO-trained content writing professionals. Contact us at www.grammarchic.net or 803-831-7444.

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June 13, 2018 · 3:49 pm

5 Ways to Earn Links in 2018

When other websites or blogs link to your content, it feels really good; it’s flattering to think that one of your readers enjoyed the content enough to share it with others.

But earning links is about more than just good feelings. It’s actually an important part of effective content marketing. Consider:

  • Backlinks lend prestige and respectability to your content; they make it more likely for other readers to find and to trust
  • Backlinks also enhance your online brand. They cast you as a thought leader and an industry expert.
  • Finally, backlinks are critical SEO ranking factors. As you accrue links from authoritative websites, it helps your standings in Google.

Building backlinks should be a priority in every content marketing strategy—but it’s important to note that there are right ways and wrong ways to do it.

Black Hat and White Hat Approaches

In fact, all link building efforts can be boiled down to two basic categories—black hat and white hat.

  • Black hat tactics ignore Google’s stated guidelines; the most common black hat tactic is buying links outright. This is dishonest and can actually lead to SEO penalties.
  • White hat tactics consist of actually earning your backlinks through valuable content and real relationships. These tactics comply with Google’s stated guidelines.

As you consider link building strategies, remember that there are no short cuts—not really. Buying backlinks will cause your SEO rankings to take a dive. The best way to pursue backlinks is by earning them, fair and square. The question is how.

5 Tips for Earning Backlinks

We recommend a few simple tactics:

  1. Write content that’s worth linking to. Make sure you’re producing high-quality content that offers helpful, practical information to your audience. If the content is flimsy, irrelevant to the target reader, or overly promotional, nobody’s going to want to link to it—plain and simple.
  2. Don’t stop at written content. Written content, like blogs, is incredibly important—foundational, even. But as you create this content, spin it into infographics and video content, as well. A broader, richer content profile can help you attract more backlinks.
  3. Ensure that some of your content is evergreen. It’s fine to write about industry trends or headlines, but also make sure you’re producing some content that won’t age or become obsolete—such as glossaries, guides, and compendiums. This is the kind of content that tends to win links most readily.
  4. Engage in influencer marketing. Using social media, form relationships with some of the key influencers in your industry, including prominent bloggers or social media personalities. If you can get their attention, and in turn they share some of your content, that could be huge for your link-building efforts.
  5. Don’t forget about press releases. Sending out regular press releases helps keep your content in front of local or industry-specific publications, which can often win you the links you’re seeking.

These simple tips provide the basis of a sound link building campaign—but of course, they are easier said than done. Building the right kind of content takes time and skill, but Grammar Chic, Inc. can help. Our writers have ample expertise writing across myriad industries, and we know how to create content that’s link-worthy.

Schedule a consultation with our writing team today. Contact Grammar Chic, Inc. at 803-831-7444 or www.grammarchic.net.

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June 6, 2018 · 2:23 pm

4 Reasons Your CTAs Are Falling Flat

Every piece of marketing content you write—every blog post, every email, and every Web page—should have a clear call to action. The CTA serves a simple yet pivotal role in telling your readers what steps they should be taking next—whether that means buying a product, calling for an appointment, signing up for your email list, or simply sharing your post with their friends.

But not all CTAs are created equal—and if your calls aren’t generating action, it could be for any number of reasons. Here’s a quick troubleshooting guide.

You forgot the action part.

This is more common than you might think. It’s common to assume that the CTA is any short, snappy wrap-up to your content—but the goal of the CTA isn’t to summarize; it’s to encourage your readers to take the next step. So if your CTA doesn’t include a clear verb, calling your readers to action, then it’s simply not doing its job.

Some examples of basic, effective CTAs:

  • Call today to schedule your appointment.
  • Download our free e-book right now.
  • Sign up for additional updates.

Notice that each one starts with a verb, and each one leaves little doubt as to what you want the reader to do next.

Your verb choice is weak.

Speaking of verbs, it’s important to pick some really evocative ones—yet all too often, we see CTAs written with bland, boring verbs like these:

  • Enter
  • Continue
  • Click here

Though these technically qualify as action words, they’re hardly motivating. Aim for something a little more exciting! Some of our favorite CTA verbs include discover, explore, and start your journey—e.g.:

  • Discover the secrets of content marketing by joining our email newsletter.
  • Explore your financing options by calling a loan specialist today.
  • Start your journey with meditation today; download our free guide!

You forget about benefits.

It’s not enough to tell people what to do; you also need to tell them why they should do it. In other words, what’s in it for them?

A good CTA conveys real value—like in these examples:

  • Save money on your monthly utility bills by downloading our energy efficiency e-book.
  • Get one-on-one content marketing assistance when you call one of our consultants.
  • Increase your sales numbers by up to 20 percent when you download our program.

Your CTA is too long.

Finally, remember that the hallmark of a strong CTA is that it’s short and snappy. You don’t need to rehash your entire sales pitch; just get to the point. There’s no reason for your CTA to be any longer than one to two sentences, clearly laying out the invitation and the benefits, then moving on.

Though a CTA is brief, there’s a lot of strategy that goes into writing one—and that’s where we come in. Our writers have ample experience crafting CTAs that generate measurable results. Learn how our team can make your CTAs exponentially more effective; contact Grammar Chic, Inc. at 803-831-7444 or www.grammarchic.net.

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May 24, 2018 · 12:22 pm

5 Ways to Turn Email Subscribers into Customers

There’s much you can accomplish through email marketing—driving traffic to your website, creating engagement with your blog posts, and simply building brand awareness.

But of course, the ultimate goal is to boost your sales—and with the right strategy, you can turn your email list subscribers into paying customers.

Actually, there are a number of ways to do so. Here are five strategies to consider.

Turning Subscribers into Customers

Abandoned Cart Emails

If you have any experience in ecommerce, you know all about abandoned carts. Sometimes, a customer will like a product enough to throw it into their proverbial buggy, but they end up leaving the page before they complete their transaction—for whatever reason.

With email marketing, you can gently remind these folks to go back and close out their purchase. Your message doesn’t have to be sophisticated. Something on the level of hey, remember this? can work just fine.

Discount and Sale Emails

An obvious one: If you’re running a discount or a sale to help move a particular product, make sure you let your email subscribers know about it. Sometimes, this is all the nudge people need to complete a purchase.

A twist on this strategy: Provide some discounts or coupon codes that are only available to email subscribers, helping the members of your list see the value, and feel like they are part of a special club.

Cross-Sale Emails

Email marketing can also be a good platform to cross-sell or to upsell—basically, encouraging customers who’ve just bought one product or service to consider something related, or auxiliary.

Did someone just buy an electric toothbrush from your store? Send them an email and let them know that you also sell electric toothbrush replacement heads, toothpaste, mouthwash, and other assorted dental products.

Trial Upgrade Emails

Do you offer free trials for your products? This can sometimes be a smart way to get people interested in what you have to offer.

As the trial ends, though, make sure you send an email to let the customer know it—and to encourage that customer to sign on for extended service.

Demo Follow-Up Emails

A similar idea: Say your sales team provides a client with a personal demo of a high-end product. Make sure to send a follow-up email, inviting that person to complete a purchase or to contact you with any lingering questions.

Using Email to Close Sales

When leveraged correctly, your email list can be a powerful tool for generating conversions. We’d love to show you some additional email marketing strategies; reach out to the marketing professionals at Grammar Chic, Inc. to learn more about our services in email strategy, content creation, and more.

Contact Grammar Chic at 803-831-7444 or www.grammarchic.net.

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May 9, 2018 · 3:01 pm

3 Easy Ways to Make Your Marketing Emails Highly Effective

 

Email marketing has long been the crown jewel of digital marketing; for all the advances we’ve seen in social media and targeted ad-buying, email is still the most effective way to reach out directly to consumers. It’s no surprise, then, that so many marketers still say email marketing is their top priority, their secret weapon.

But maybe you don’t see what all the fuss is about. Maybe your own email marketing efforts don’t yield those strong results. No worries: With a few simple tweaks, you can discover what makes email marketing such a gamechanger. Here are a few suggestions that are easy to implement and can make a huge difference in your email marketing ROI.

Think About Mobile

Statistics show that mobile devices have overtaken desktop computers in terms of overall Web use—and that certainly includes email. Just ask yourself: How often do you receive and read emails on your mobile device? Chances are, quite often. So, the emails you send should be optimized with mobile users in mind.

Some specific recommendations:

  • Keep it short! All your content—from the subject line to the body of the email—will appear much longer on the mobile screen, simply because the screen itself is narrower. Keep subject lines to six or seven words, if possible, and your body content to around 100.
  • Be careful with the images you use. Think about how they’ll look on mobile screens, especially when the phone is held vertically.
  • Ensure that all your CTAs are easy to tap! Big buttons are ideal.

Think About Timing

Another important email marketing consideration is when you send your messages. There are specific times that occasionally work better; the members of your target audience are more likely to read the emails they receive at certain junctures in their day. The tough part is figuring out when those prime times are.

Some tips:

  • Look at your campaign data. Experiment with some different sending times and see if you can identify a correlation between send time and open rates.
  • Also bear in mind your buyer personas. Walk yourself through a day in the life of your target consumer and think about when you would be most likely to open and read an email.

Think About Your Audience

The value of email marketing is that it allows you to send the right message to the right people—but of course, this is contingent on you segmenting your email list properly. When we talk about email segmenting, we simply mean dividing your list into different groups, allowing you to match your message to your recipients. (For example, Grammar Chic, Inc. has marketing and copywriting clients, and we have resume clients—two discreet groups with different interests, and thus, two distinct groups for email marketing messaging.)

There can be some overlap between segments, and you probably want to refine and revise your segments over time. The important thing is to ensure that the content you deliver matches the interests of your recipients, as well as their location in the sales funnel.

As you think about content creation, as well as big-picture email marketing strategy, we invite you to keep Grammar Chic in mind. Not only do our marketing professionals offer full content development services, but we can also work with you to put an email strategy in place—ensuring you get real results from your email list.

Schedule a consultation with our team today. Reach out to Grammar Chic, Inc. at www.grammarchic.net or 803-831-7444.

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