Tag Archives: web content

The Art of Writing Strong FAQ Content

There are certain website pages that are more or less standard. Every company website has a home page, for example. Most have an About page, and perhaps a page for Products and/or Services. A Contact Us page is also commonplace.

And then we come to the FAQ. While this is not a requirement for your business website, it is by no means uncommon, either. But would your company website be improved by an FAQ page? And if so, how can you write one effectively?

Do You Really Need an FAQ Page?

We’ll note from the get-go that not every company website needs to have a page for frequently asked questions. The Grammar Chic, Inc. site does not currently have one, for example. However, there are a few good reasons why you might consider adding an FAQ:

  • You actually do receive a lot of common or repeat questions, and wish to provide your customers with a quick and convenient resource.
  • You have a product or service that is a bit unusual or unfamiliar, and wish to build confidence and trust.
  • You believe there are some specific things that set your company apart from the competition, and want to articulate those in an FAQ. (For example, having a “how much does it cost?” section can be beneficial if you know your business bests all the competitor’s prices.)
  • You simply want to create a page that includes a lot of content/topics/keywords for SEO purposes—an FAQ can certainly be a good place to put a big bunch of content.

Again, the FAQ page is not for everyone—but if any of these bullet points resonate with you, perhaps it’s time to consider drafting one.

Writing a Good FAQ Page

The next question is, how do you write effective FAQ content? Here are some pointers.

  • Remember that—as with all of your online content—it’s not really about you. It’s about your readers and your customers. Make sure you’re writing an FAQ that’s actually helpful and value-adding—or else, don’t write one at all.
  • Going back through customer comments and emails to find real questions or areas of interest/concern is the best way to ensure your FAQ is relevant.
  • Be concise; offer the necessary information, but no fluff.
  • Remember to format for easy skimming, as most people aren’t just going to read an FAQ from top to bottom. Numbered lists and bullet points are key.
  • Remember that a good FAQ page will build trust, so avoid your sales pitch or marketing spiel here. The point of this content is to help the reader feel more at ease, not like you’re hammering them with your talking points.

Professional FAQ Writing Services from Grammar Chic, Inc.

One more thing: The Grammar Chic, Inc. team provides diverse Web content writing services for businesses all over the world, and as such as have plenty of experience writing compelling FAQ content. We’d love to write one for your business. Learn more by reaching out to us for a consultation. Hit us up at www.grammarchic.net or 803-831-7444.

Advertisements

Leave a comment

Filed under Content Writing, Web Content

Make it Easy for Local Customers to Discover Your Business

When people want answers, they turn to Google. That includes those who have questions or inquiries about local companies. New to town and need to find the best Chinese takeout? Google can show you. Looking for a reliable plumber in your neck of the woods? Google can show you. Not sure where the nearest Laundromat happens to be? Google can show you.

But if Google is where people turn with their local business questions, it’s up to you to position your brand as an answer. In other words, you’ve got to show up on those search engine results pages. You’ve got to make it easy for local consumers to discover you.

That’s what local SEO is all about. And this is not just an abstract marketing concept. This has real, bottom-line significance for your business.

A recent Forbes article puts it this way: “50 percent of consumers who conduct a local search on their smartphone visit a store that same day. And if your business’s visibility is not ranking highly in your area, your brick and mortar location could be losing out to competitors.”

So how can you improve your visibility among local consumers? How can you make sure your brand is discoverable by people in your area who are asking the right kinds of questions? Allow us to offer a few suggestions.

Improving Your Local Visibility

  • Put contact information on every page of your website. It’s especially critical to include a local phone number, with area code, that helps Google know which customers count as “local” for you.
  • Seek opportunities in the local press. This isn’t necessarily something you’ll be able to do overnight, but reaching out to local papers and blogs—or sending out press releases—can help you get some off-site citations. This is an important ingredient in local SEO.
  • Get local links. Seek out opportunities to have your website linked from a local business bureau, professional organization, or chamber of commerce.
  • Improve internal linking, as well. Your website should have a lot of interconnectivity—specifically, links to relevant blog posts or evergreen Web pages, guiding website users through your site.
  • Don’t forget meta data! Both your title tags and meta descriptions provide useful opportunities for you to insert geographic keywords.
  • Make sure you have a Google My Business profile. It’s an important way to shore up some SEO cred.
  • Seek out customer reviews. We talk about reviews all the time, and it’s because they are really important. If you want to show Google that your business is a trusted resource, you’ve got to ask customers to furnish you with five-star ratings.
  • Provide meaningful content. There is no better way than a blog! Create helpful and informative content that local customers will want to bookmark, send to their friends, or even share on social media.
  • Promote your blog. Writing is half the battle. Going out there and promoting your content with other bloggers in your industry helps you get more backlinks and grow your SEO visibility.  Use a tool like Linkio to plan and track your backlink campaigns and be consistent about performing blogger outreach and getting your content in front of people who would find it valuable.

Remember: Local SEO is all about bringing in new, paying customers. To get started, follow some of these tips today; and for help with content creation, reach out to Grammar Chic, Inc. Find us at www.grammarchic.net or 803-831-7444.

Save

Leave a comment

Filed under Brand Management, Content Marketing, Social Media, Web Content

Content Marketing with RankBrain in Mind

How does Google determine which content ranks where on the search engine results page (SERP)? That question is at the heart of SEO, and it’s also important to content marketing. Answering it is, truthfully, close to impossible; Google’s algorithms are complicated, and ever-changing. There are a lot of factors in play, and the way Google balances and prioritizes them is somewhat veiled.

With that said, Google has been clear about one thing: RankBrain is one of the most important of all ranking factors. In fact, Google has stated that it’s in the top three. So, if you want to write content that ranks well, you have to know what RankBrain is—and how to appease it.

What is Google RankBrain?

RankBrain represents the artificial intelligence and machine learning aspect of Google’s algorithms. RankBrain works to understand user queries and content topics, and to match the right content with the search request— evaluating all the content out there and formulating the best possible results for the search engine user.

In other words, RankBrain is a machine that’s actually capable of learning about content and user search queries, and of judging which content provides the most relevant and actionable results for a search engine query. That’s really pretty cool, especially when you consider that these editorial decisions are made strictly by AI; there is no human assistance required for RankBrain to do its thing.

Again, RankBrain is not the only factor in determining search engine rankings—but it’s a major one. This brings us to our ultimate question: How can you design content that appeals to RankBrain? How can you get your website or blog ranked well by this AI system?

3 Tips for Mastering RankBrain

There are three tips we can offer here.

  1. Write content that is focused. RankBrain evaluates content to determine—basically—what it’s about, and whether it answers the user’s question. If your content is all over the place, jumping from topic to topic and presenting a hodgepodge of information, it’s unlikely that the algorithms will be able to reach clear conclusions. Content like this almost never ranks well. Make sure each blog post and each website has a strong, singular topic—and that everything within the content points back to that topic.
  2. Structure content in a logical way. Along the same lines, your content should be structured in a way that leads the reader (or the RankBrain algorithms) through a logical argument. Present your main topic or point in the first paragraph, then use section sub-headings to advance the content, one step at a time, until you reach a clear conclusion or CTA.
  3. Test everything. You won’t be able to guess your way to ranking success. Instead, you’ve got to constantly consult your data and analytics—seeing which content works and which doesn’t, learning from your SEO successes and failures alike.

Step Up Your Content Game

Effective content has to appeal to human readers and to Google’s machine learning system—and that’s a tall order. We can help. Get some seasoned, SEO-minded content writing professionals on your team. Reach out to Grammar Chic, Inc. to learn more: 803-831-7444, or www.grammarchic.net.

Save

Leave a comment

Filed under Blog Writing, Content Marketing, Content Writing, Social Media, Web Content

6 Non-Technical Ways to Boost Your SEO

Search engine optimization isn’t rocket science—although, to be fair, it can sure seem that way at times. You can get pretty deep into the technical dimensions of SEO, which for small business owners who lack a tech background can be daunting. But here’s the good news: There are some completely non-technical, novice-friendly SEO strategies that can actually have a big impact on your site’s visibility and rankings. In this post, we’ll share just six things you can do to make Google love your site more—no advanced technical training required.

Simple Ways to Ramp Up Your SEO

Make a User-Friendly URL

Sometimes, URLs will default to random strings of letters and numbers—but that’s obviously not very helpful to users (or search bots) trying to determine what the page is about. Make sure each page of your site (and each blog post) has a short and descriptive title—for example, the page where you can learn more about the Grammar Chic content marketing services is www.grammarchic.net/content-marketing-services. Right to the point! Content management systems like WordPress usually make it quite easy to change your URL to whatever you want it to be.

Structure Your Site for Readability

You can enhance user experience (UX) and SEO by designing a website that guides the reader from top to bottom—that is, from headline to call to action. Make sure the headline itself is compelling, and that you break up the content with descriptive section sub-headings. Use bulleted lists when you can.

Place Keywords in Strategic Places

You don’t have to do a lot of complicated math to figure out the desired keyword density for a Web page. Instead, just naturally and judiciously insert keywords in titles, section headings, and meta descriptions, then perhaps once or twice in the content itself. Always make sure they feel natural, not cumbersome to read.

Enrich Your Content

Make sure each page has an image, video, GIF, infographic, or something else to provide added interest. You shouldn’t have just isolated blocks of black-and-white text.

Link to Relevant Resources

Internal linking is key to SEO success. If there are other pages of your site—or blog posts, for that matter—that augment the page in question, include strategic links to them. There’s really no right or wrong number of internal links. We’d just caution you to make sure the links you include really are relevant and helpful.

Encourage Social Sharing

When a piece of online content is shared on social media, that signals to the search algorithms that it’s useful—that is deserves a prominent ranking. Share your own content on social media, but also make sure you enable the social sharing buttons that let others quickly and conveniently share your content. Again, WordPress and other content management systems make this pretty easy.

Going Further with Your SEO

As you can see, there are plenty of small steps you can take to seriously improve your SEO effectivity. To go even further—to get content that’s written to rank and to convert—we encourage you to call the Grammar Chic, Inc. team today. Reach out to us at www.grammarchic.net or 803-831-7444.

Leave a comment

Filed under Blog Writing, Web Content

4 Things to Include in Your Meta Description

Do you know what a meta description is? It may sound like an overly technical term, but really it’s not. Here’s how SEO Moz describes it: “Meta descriptions are HTML attributes that provide concise summaries of webpages. They commonly appear underneath the blue clickable links in a search engine results page (SERP).”

HubSpot, meanwhile, goes into a little more detail: “Meta-descriptions play a big role in search results. In case you’re unfamiliar with the term, a meta description is the snippet of information below the link of a search result. Its purpose is to describe the contents of the page to the searcher. The end goal is to convince and persuade the searcher to click through to your website. Any words that match the search term are bolded in the description.”

Why Meta Descriptions Matter

In a nutshell: When you conduct a Google search, you’re given a list of links that match your search criteria, and under each link is a quick summary of what the page contains. That summary is the meta description. And it’s important that your own Web pages and blog posts have their own meta descriptions so as to take full advantage of this precious online real estate.

The meta description is an invaluable opportunity to capture some keywords and to make a strong first impression on search engine users—persuading them to actually click the link and visit your website. But in order for this to happen, you have to write a good, persuasive piece of copy—all while keeping it to 160 characters or less. (If it is more, Google will likely cut it off mid-sentence.)

4 Elements of a Strong Meta Description

There are four key elements that make any meta description effective:

  1. Your branded keywords. What we mean by this, generally speaking, is your company name. Grammar Chic blog posts always have our company name in the meta description, to start building some Google collateral and to make sure our content is clearly marked as our own.
  2. Additional keywords. One or two focus keywords, designed to attract search engine users, should also be worked into the meta description. For example, in a post that offers content marketing tips, we might include content marketing or content marketing solutions as our focus keywords.
  3. A statement of value. Why should search engine users click through to your content? Your meta description should summarize not only what the content is about, but how someone will benefit from reading it.
  4. A call to action. We’d also recommend a call to action—an insistence that your search engine user click through to read your content.

That may sound like an awful lot to encompass in 160 characters, but it’s more than possible. We’ll show you. Here’s the meta description used for this very blog post:

Writing meta descriptions is key to owning the Google SERP—but how is it done? Get meta description tips from the team at Grammar Chic, Inc.

You’ll see there our company name, a focus keyword (meta description tips), value (learning tips to own your Google SERP), and a call to action (Get…).

That’s just one example—but maybe you’d like to see how meta description writing could work for your content. We’d love to show you. Reach out to Grammar Chic, Inc. to start a conversation. Contact us at 803-831-7444, or www.grammarchic.net.

Leave a comment

Filed under Content Marketing, Web Content

5 Ways to Make Your Written Content More SEO-Friendly

Whether you’re writing content for your company website or dashing off the latest company blog post, you want it to be something good—something that offers value to your reader, and reflects well on your brand. At the same time, you want it to be something that’s search engine optimized. After all, great content isn’t very useful if nobody can find it.

This is a little bit of a false dichotomy, perhaps. Generally speaking, writing good, valuable content is the single best way to optimize it, and all the SEO tricks and gimmicks in the world can’t compete with the raw power of quality writing.

With that said, there is certainly a need to ensure that your content is as palatable for search algorithms as it is for human readers, and simply writing a good article is only the first step. As you seek to maximize your content’s SEO potential, here are five simple principles to keep in mind.

Improve Your On-Site SEO

Originality is Imperative

First and foremost, make sure that what you are writing stands on its own. Google doesn’t see any value in duplicate content, and as such it tends to penalize it. Regurgitating the exact same copy for each product page on your website, for instance, or simply copying text from the website to the company blog, will lead to diminished rankings. Take the time to ensure that every piece of content you write is phrased uniquely. Tools like Copyscape can help you ensure that you’re not plagiarizing yourself or others.

Readability Matters, Too

Google’s bots are more likely to favor articles that are readable to wide audiences—and that means using short sentences and paragraphs, limiting your ten-dollar words, and abstaining from the passive voice. Good, concise, punchy content—written in a way that makes it easy to read—will only help you as far as SEO rankings go.

Your Title Should Be Optimized

Writing a catchy headline is key. So is keeping the title to a Google-friendly length of 55-60 characters max. Finally make sure your URL matches the title and contents of the page; a URL that’s just random numbers hampers your SEO efforts.

Be Structured

Your content should have a structure that makes it easy for readers—and search bots—to follow along and get the basic gist of what you’re saying, even just by skimming. The best way to do this is to structure your article with H1, H2, and H3 tags to break up different sections of content. Bullet points and numbered lists can also be helpful, when applicable.

Use Keywords—Judiciously

Though you want to avoid keyword stuffing, and shouldn’t sacrifice quality for keyword count, keywords can certainly be useful in demonstrating what your content is ultimately about. We’ve blogged about the importance of judicious keyword strategy before.

Write Content That Gets Discovered

With the right approach, you can write content that pleases people and search bots alike—no easy feat, but worth it in the long run. Or, you can hire our team to write it for you. Contact Grammar Chic today to ask us about our SEO-friendly content writing services. Reach out at 803-831-7444, or www.grammarchic.net.

Leave a comment

Filed under Business Writing, Web Content, Writing

Getting Started with Integrated Marketing

There is no shortage of digital marketing tools you can use to build your brand—but which ones are most effective? And how do you use them well? These are the questions that integrated digital marketing concerns itself with. Essentially, integrated marketing is about not putting all your eggs in one basket; rather than spend all your marketing dollars on SEO, an integrated marketing approach might pull together SEO, content marketing, PPC, and more.

The key to integrated marketing is harmony. You want each arm of your marketing endeavor to be working toward the same goal. In other words, your content marketing should complement your SEO, and your SEO should in turn work in tandem with your PPC. Everything should be oriented toward the same goal.

Pulling these disparate digital marketing threads together may seem daunting. For business owners looking to get started with an integrated approach, these general tips and strategies may be useful.

Getting Started with Integrated Digital Marketing

Start by Identifying Your Target Audience

Your integrated marketing approach needs to speak to a particular user demographic—to the people you’re trying to reach, to convert into customers. Before you do anything else, identify that audience. Consider crafting buyer personas to spell out their interests, values, and pain points. Make sure that, throughout your marketing endeavors, you know exactly who you are talking to.

Choose the Right Marketing Channels

An integrated approach does not require you to use every single marketing channel that’s out there; your budget may leave room for just two social networks, for example, so be prudent about picking which two you’ll use. This is where a data-driven approach becomes invaluable; if you have metrics from past marketing campaigns, you can use them to determine which channels get the best results with your target audience.

Know Your Message

What are you trying to accomplish through your integrated marketing strategy? How will you define success? And what message are you going to tell in order to achieve that goal? These are the questions you need to address as you put together marketing content. Ensure that your messaging is consistent across each channel.

Be Cohesive

It’s not just your message that needs to be consistent across all platforms, but also your visual style, the kind of verbiage you use, and more. Think ahead about color schemes, font choices, logos, graphic design decision, and the kinds of buzzwords and phrases you use to promote your brand.

Make Content Creation a Priority

Content feeds all your other marketing endeavors. It provides you with SEO value, with social media fodder, and more. Creating original content—whether landing pages or blogs—should be a central activity in your integrated marketing strategy.

Track Everything

It’s often said that marketing without data is akin to flying blind. Don’t fly blind through your integrated marketing endeavors, but rather set up tracking and analytics for everything. You can really never have too much information.

Review and Revise as Needed

Using the data you collect, determine what’s working and what’s not. Test new ideas, and see how they work. Make tweaks and adjustments as needed, always relying on that information you’ve gathered along the way.

Take a Big Leap Forward with Integrated Marketing

You’re not going to be able to launch an integrated marketing campaign over night, but you can start making your plans and laying your foundation. These tips should help. Start thinking about your goals, your audience, and how you can move your brand forward, using all the digital marketing tools at your disposal.

Leave a comment

Filed under Brand Management, Business Writing, Content Marketing, Social Media