Tag Archives: web content

6 Common Website Mistakes (And How to Fix Them)

An effective business website helps you accomplish several sales and marketing goals at once. It provides you with SEO traction, drawing traffic and boosting brand awareness. It educates your buyers, providing them with confidence in your products and services, increasing the likelihood of conversion. It captures information that your sales team can use down the road, including names and email addresses from potential customers. It conveys your company’s professionalism and expertise. It extends meaningful calls to action.

That’s a pretty robust job description, and it should come as no surprise that some websites don’t quite measure up. The good news is that many of the most common website deficiencies are totally fixable; and often, all it really takes is a content upgrade.

Website Mistakes That Content Can Fix

1) Poor calls to action.

Let’s start with a pretty simple example. Every page of your website should have at least one clear call to action, inviting the reader to take the next step. This might mean signing up for your email newsletter, calling to set an appointment, or purchasing a product from your ecommerce store. If your site isn’t getting the results you’d like, it may be a case of low call to action quality or quantity.

2) Insufficient thought leadership.

One of the most important roles your website serves is earning the trust of your readers, something you achieve by demonstrating your expertise. If your website lacks meaningful thought leadership, it may be because you either don’t have a blog or you don’t update it as often as you should. Both are issues that a content marketing team can help you resolve.

3) No meta data.

Meta titles and meta descriptions play an important role in signifying to the search engine algorithms, and to search engine users, what your site is all about. Well-written meta data is crucial for SEO and can even help facilitate conversions. Neglecting meta data means forfeiting a valuable opportunity to improve your site’s effectiveness.

4) Poor SEO.

Meta titles and descriptions are just one example of how poor copywriting can lead to impoverished SEO. Consider also that well-written and substantive content, with naturally integrated keywords, can be essential for search engine success. It’s also critical to write and format your content in a way that recognizes the growing popularity of voice search. Again, a content marketing team can help raise the SEO value of your website’s copywriting.

5) Low quality writing.

More generally, having bad writing on your site can compromise your SEO potential while also diminishing your brand’s sense of professionalism. A good content team can help you replace lackluster content with writing that’s tight, clean, precise, engaging, and error-free.

6) Duplicate content.

This is an especially big problem for companies that have a lot of individual product or service pages. Repeating the same boilerplate copy on multiple pages hurts your SEO potential, and also makes the entire site less engaging to the reader. A good content writing team can help you think of fresh and unique ways to convey the necessary information, even when it’s a little repetitive by its very nature.

Make Your Website a Traffic-Generating, Sales-Converting Machine

A good website can fuel business growth in more ways than one. To ensure your website is performing at a peak level, consider consulting with a content writing team.

We’d love to help. To connect with Grammar Chic, call us at 803-831-7444 or visit www.grammarchic.net.

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7 Questions to Ask About Your Web Content

How effective is the written content on your website? Is your site composed to attract leads, educate potential customers, and ultimately facilitate conversions? Has it been carefully developed to emanate authority and to instill trust? Or are the words on your site simply placeholders, scaffolding for your fancy design or your multimedia content?

These are important questions to ask, whether you’re considering a website relaunch or simply taking stock of your online marketing assets. To help you assess the quality of your written Web content, here are a few self-inventory questions to ask.

Assessing Your Website Content

  1. Is all of my website content unique? It can sometimes be tempting to plagiarize yourself, especially if your website has a lot of product or service listings. Using boilerplate language from one page to the next may be convenient, but it can also incur penalties from Google, diminishing your search engine visibility. Uniqueness is key to effective content.
  2. Who was my content written for? There’s not necessarily one right answer to this question… but if you can’t answer it at all, then that probably means your content was designed without a buyer persona or any kind of data about your target audience. And that, in turn, means you probably haven’t honed in on user questions or pain points. Writing for a more clearly defined audience can help you achieve your sales and marketing goals.
  3. How’s the formatting? Is it easy to read your content? Do you have spacing, bullet points, subheadings, and short sentences to facilitate skimming? And does your content look just as sharp on a mobile device as it does on a desktop computer?
  4. Does my content have action-oriented language? We generally advise business owners to include at least one clear call to action on each page, whether that’s an invitation for the reader to call you, schedule an appointment, or shop in your online store. Make sure your content aligns with the sales funnel, and that you use strong action words to guide readers through next steps.
  5. Does your content answer common questions? The best content usually follows the consumer’s journey. What this means is, you begin with general concepts and definitions of terms, then move through common questions, objections, or pain points. Again, your website content provides you with a great opportunity to guide potential clients through their initial product research to a point where they are ready to buy.
  6. Does my content convey trust? The most effective content gives people a reason to trust you. This may mean listing your awards and accolades, outlining your experience, citing testimonials and reviews, or simply conveying your knowledge of the industry. In particular, bio and about us pages can be great places to highlight your expertise.
  7. How old is my content? If your content is full of references that might have been dated during the George Bush administration, or if it doesn’t capture the ways in which your value proposition has expanded or evolved, then you should probably spend some time updating it. (One good rule of thumb: Any statistics or studies you cite should be no more than three years old.)

If your answers to any of these questions leave you feeling dissatisfied with your website content, we’d love to hear from you. Our writers have ample experience writing business Web content that generates real results. To schedule a consultation with Grammar Chic, Inc., reach out via www.grammarchic.net or 803-831-7444.

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Here’s How to Write Content That Ranks Well

The Google Search algorithms are notoriously complex. There are dozens upon dozens of factors that Google considers when assessing a site’s ranking; those factors are weighted differently, and the exact algorithmic make-up changes on a regular basis.

Thankfully, Google has made it surprisingly simple for content writers to do their job and to create content that achieves search engine visibility. Google’s own search engineers have conceded that, for all the algorithmic complexity and churn, there’s essentially one huge factor that overshadows all the rest. Content writers who can capitalize on that one huge factor are positioned well for SEO success.

So what’s the secret?

In a word, relevance.

That’s not just a buzzword. It’s something that the Google algorithms actually measure and quantify. And according to Google’s internal experts, it’s the one thing that content writers should focus on as they pursue SEO-effective copy.

What is Relevance?

But how can Google possibly categorize something that sounds so nebulous?

The definition of relevance isn’t as fuzzy as you might think. Essentially, it boils down to user-centered content that serves a purpose.

That is to say, is the content useful?

Does it provide helpful, clarifying, and/or actionable insight to the user?

And is it related to the intentions of the search user? Does it meaningfully address their search query?

If you can honestly say yes to all of these questions, then there’s a good chance your content is indeed relevant in the eyes of Google.

Simple Steps for Writing Relevant Content

If you’re still uncertain about the relevance of your content, you’re in luck: Google’s Webmaster Guidelines actually offer some best practices for content writers. We’re going to summarize and paraphrase them here, because not only do they represent a good recipe for relevant content, but they also reflect good online content writing principles more generally.

Google’s advice is as follows:

  1. Write content primarily for the search engine users, not for the algorithms. If you’re thinking about how to appease the search bots, you’re going about it all wrong. Instead, step back and ask yourself how you can connect with the end user, answer their questions, and fortify them with good information. Using buyer personas may be valuable here.
  2. Don’t be deceptive. If your headline promises 5 Simple Steps to Improve Your Credit Score, the article should provide five simple steps for readers to improve their credit scores… plain and simple. Bait-and-switch routines will kill your relevance ratings.
  3. Avoid anything that’s designed to trick the search engines. Before attempting some sort of SEO gimmick, ask yourself: Would I do this if Google didn’t exist? If your answer is no, then it’s probably not worth doing.
  4. Consider the things that make your business or your website unique. What are some of the unique benefits and value points that you can offer? Make sure your content captures those things.

The bottom line: Relevance is the most important characteristic of digital copy, and it’s not as nebulous or as unattainable as you might think.

We can help you write content that’s truly relevant to your audience. Are you ready to talk? Reach out to the Grammar Chic, Inc. team today. Connect with us at 803-831-7444 or www.grammarchic.net.

 

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5 Factors That Give Your Website Credibility

Your website provides customers with a peek into the kind of business you run—its reputation, its trustworthiness, and its basic value proposition. In other words, your website hints at how credible your company is, and whether or not customers should trust it with their time and money.

Just think for a minute: There are plenty of legitimate businesses on the Web, but also some sketchy ones. Potential customers aren’t going to bank on your business unless they see that it’s the real deal—not something shady or unscrupulous.

And customers aren’t the only ones who care about credibility. Search engine algorithms also work to assess the credibility level of your website. As you might imagine, a higher level of credibility will improve your SEO rankings.

But just because your business is credible doesn’t mean your website conveys it—which raises the question: How can you inject some credibility into your website design?

5 Ways to Develop a More Credible Website

Here are five factors that can make a world of difference.

Reviews and Testimonials

One of the quickest ways to establish your business’s legitimacy is to simply offer some social proof—direct reports from satisfied customers. Reviews and testimonials are both powerful ways to accomplish this. Just make sure you steer clear of any fake testimonials, which can come back to bite you. (And today’s savvy online consumers are better than you might imagine at detecting fakes.)

Advertisements

Some businesses host third-party ads on their site in order to generate extra revenues. This may seem tempting, but it can ultimately be counterproductive. Simply put, the presence of ads makes your business seem a little iffy.

Regular Updates

Have you ever stumbled upon a website that seemed as though it hadn’t been updated in years? That’s obviously not a good look for your business site, as an out-of-date website can make it seem like the business itself is dead. Build credibility by refreshing your website content annually, and by updating your blog often.

Clear Contact Information

Here’s an easy one: Make sure your company contact information is clearly listed on your website, and invite customers to call or email with any questions. If you don’t include this contact information, it can make it seem like you’re hiding from your own customer base

“About Us” Content

Finally, you can make your business seem more credible by offering some information about who you are. Ideally, you’ll have team member bios and photos on the website, emphasizing the real people behind the company.

Boost Your Website Credibility Today

Make it clear to search engines and to potential customers alike that your business is the real deal—and that it’s worthy of their time and money. To learn more about enhancing website credibility, reach out to the team at Grammar Chic, Inc. today. Connect at www.grammarchic.net or 803-831-7444.

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5 Ways to Earn Links in 2018

When other websites or blogs link to your content, it feels really good; it’s flattering to think that one of your readers enjoyed the content enough to share it with others.

But earning links is about more than just good feelings. It’s actually an important part of effective content marketing. Consider:

  • Backlinks lend prestige and respectability to your content; they make it more likely for other readers to find and to trust
  • Backlinks also enhance your online brand. They cast you as a thought leader and an industry expert.
  • Finally, backlinks are critical SEO ranking factors. As you accrue links from authoritative websites, it helps your standings in Google.

Building backlinks should be a priority in every content marketing strategy—but it’s important to note that there are right ways and wrong ways to do it.

Black Hat and White Hat Approaches

In fact, all link building efforts can be boiled down to two basic categories—black hat and white hat.

  • Black hat tactics ignore Google’s stated guidelines; the most common black hat tactic is buying links outright. This is dishonest and can actually lead to SEO penalties.
  • White hat tactics consist of actually earning your backlinks through valuable content and real relationships. These tactics comply with Google’s stated guidelines.

As you consider link building strategies, remember that there are no short cuts—not really. Buying backlinks will cause your SEO rankings to take a dive. The best way to pursue backlinks is by earning them, fair and square. The question is how.

5 Tips for Earning Backlinks

We recommend a few simple tactics:

  1. Write content that’s worth linking to. Make sure you’re producing high-quality content that offers helpful, practical information to your audience. If the content is flimsy, irrelevant to the target reader, or overly promotional, nobody’s going to want to link to it—plain and simple.
  2. Don’t stop at written content. Written content, like blogs, is incredibly important—foundational, even. But as you create this content, spin it into infographics and video content, as well. A broader, richer content profile can help you attract more backlinks.
  3. Ensure that some of your content is evergreen. It’s fine to write about industry trends or headlines, but also make sure you’re producing some content that won’t age or become obsolete—such as glossaries, guides, and compendiums. This is the kind of content that tends to win links most readily.
  4. Engage in influencer marketing. Using social media, form relationships with some of the key influencers in your industry, including prominent bloggers or social media personalities. If you can get their attention, and in turn they share some of your content, that could be huge for your link-building efforts.
  5. Don’t forget about press releases. Sending out regular press releases helps keep your content in front of local or industry-specific publications, which can often win you the links you’re seeking.

These simple tips provide the basis of a sound link building campaign—but of course, they are easier said than done. Building the right kind of content takes time and skill, but Grammar Chic, Inc. can help. Our writers have ample expertise writing across myriad industries, and we know how to create content that’s link-worthy.

Schedule a consultation with our writing team today. Contact Grammar Chic, Inc. at 803-831-7444 or www.grammarchic.net.

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Filed under Blog Writing, Business Writing, Content Marketing, Content Writing, Press Release Writing, Social Media, Web Content, Writing

Write Content That Improves Dwell Time. Here’s How.

Is your website successful?

There are a number of different metrics you could use to answer this question—and in truth, there’s no one factor that determines website success. As you consider different ways to evaluate your online presence, though, one you should consider is dwell time.

What is Dwell Time? And Why Does It Matter?

What is dwell time, exactly? Simply put, it’s the amount of time readers spend on your website. In a sense, it’s almost the opposite of bounce rate—that is, the rate at which website visitors navigate away from your site. If you have high dwell time, it means your readers have found some reason to stay on your site for longer chunks of time—probably because you’ve produced some sort of content that’s engaged them.

Dwell time is by no means a vanity metric; it has real impact on your marketing efforts. For one thing, it’s an SEO ranking signal. If your dwell time is high, that tells the Google algorithms that your website is providing readers with something valuable—and that’s something Google loves.

It can also be good news for conversion rates. If someone’s staying on your site for long periods of time, that person is obviously interested in something you’re doing.

The question is, how can you improve the dwell time on your website?

How Can Your Content Improve Dwell Time?

Here are just a few tips to keep in mind:

Write a compelling headline, with content that matches. The first step to keeping people on the page is attracting them to the page—and that means writing a headline that promises real value. Don’t do clickbait, and don’t do bait-and-switch; make sure your headline offers something substantive, and your content delivers on that promise.

Go deep. While there’s no magic word count you need to hit, it is important to always do your subject justice; a quick and surface-deep post isn’t going to hold anyone’s attention for long. Take the time to go into real depth, offer some concrete illustrations, etc.

Make your content digestible. It’s also important for your website to be easy to read—and that means plenty of white space, section sub-headings, bulleted lists where applicable, and some images to break up the text.

Do some internal linking. One good way to keep users on your site is to provide a trail of crumbs that leads them from one topic to another—specifically through internal linking, providing a clear path between relevant topics.

Update your content as needed. A blog post about Google algorithms circa 2014 (for example) is hardly relevant in 2018—and thus, there’s little reason for readers to spend any kind of time with it. Make sure you freshen up your content as needed to ensure it maintains some value and resonance.

Get the Content You Need to Keep Readers on the Page

As you seek to keep your readers engaged, consider hiring a content partner with ample experience in SEO-driven copywriting. Grammar Chic, Inc. can provide you with the words you need to improve dwell time, Google search rankings, and customer engagement.

Contact us today to schedule a consultation: Visit www.grammarchic.net or call 803-831-7444.

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Can Outsourced Content Writing Maintain a High Level of Quality?

Whether because they lack the time, the ability, or some combination of the two, more and more businesses are outsourcing their content writing; when it comes time for a new company blog post or press release, they farm it out to an agency or a freelancer, where the work is done relatively hassle-free.

This method obviously has its advantages, but there can also be compromises—especially when it comes to quality.

It doesn’t have to be that way. You can get high-quality work through outsourced content writing, but to do so, you’ve got to hire the right people—and manage the process wisely.

Why Content Quality Matters

First, a quick word about quality. It can be tempting to approve of any half-decent writing that’s sent your way, but business owners can and should be pickier about what they accept. There are a couple of reasons for this, and the first is branding. The writing on your website or blog reflects your brand, and as such you want it to be authoritative, clean, and helpful; you want to provide value to your customers, without errors or typos. Sloppy writing makes you look like a sloppy company.

In addition, you need quality because Google demands it—and if you want your blog or website to rank well within Google searches, keeping the algorithms happy is a necessity. Google wants its search engine users to have relevant answers to all their quandaries, so to ensure high visibility, you have to be helpful and solutions-oriented.

Hiring Quality Writers

That’s a high threshold for your writer to meet—so how can you ensure that they rise to the challenge?

  • First, make sure you hire the right people. A writing company, as opposed to an individual freelancer, can offer a real business track record, including reviews and testimonials. Always ask for work samples, too. Of course, checking out the company’s own blog helps you see what they are capable of.
  • Always make sure you’re getting your writing done by native American English speakers.
  • Do your part to provide clear directions. Be ready to offer topics, a sense of your voice/desired tone, and any SEO keywords you’d like the writers to employ.
  • Also be prepared to educate the writer about who your audience is, and what you wish to accomplish with your writing. Clear goals are vitally important.
  • Provide constructive feedback whenever you can, which will help your writers better understand your voice.
  • Finally, make sure you know quality work when you see it. This goes beyond just checking for typos and grammatical errors. Also make sure the writing that’s submitted to you is tailored to your audience and advances the goals or agenda you’ve set forward.

At the end of the day, good writing is something you can offer to customers and potential customers—and optimally, it will offer both value and professionalism. Or, to put it more succinctly, it will offer quality­—and yes: That is something you can get through outsourcing, so long as you approach the process shrewdly.

To learn more, reach out to the writers at Grammar Chic, Inc. Be sure to ask us about our own standards of quality. Contact us at www.grammarchic.net or 803-831-7444.

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The Art of Writing Strong FAQ Content

There are certain website pages that are more or less standard. Every company website has a home page, for example. Most have an About page, and perhaps a page for Products and/or Services. A Contact Us page is also commonplace.

And then we come to the FAQ. While this is not a requirement for your business website, it is by no means uncommon, either. But would your company website be improved by an FAQ page? And if so, how can you write one effectively?

Do You Really Need an FAQ Page?

We’ll note from the get-go that not every company website needs to have a page for frequently asked questions. The Grammar Chic, Inc. site does not currently have one, for example. However, there are a few good reasons why you might consider adding an FAQ:

  • You actually do receive a lot of common or repeat questions, and wish to provide your customers with a quick and convenient resource.
  • You have a product or service that is a bit unusual or unfamiliar, and wish to build confidence and trust.
  • You believe there are some specific things that set your company apart from the competition, and want to articulate those in an FAQ. (For example, having a “how much does it cost?” section can be beneficial if you know your business bests all the competitor’s prices.)
  • You simply want to create a page that includes a lot of content/topics/keywords for SEO purposes—an FAQ can certainly be a good place to put a big bunch of content.

Again, the FAQ page is not for everyone—but if any of these bullet points resonate with you, perhaps it’s time to consider drafting one.

Writing a Good FAQ Page

The next question is, how do you write effective FAQ content? Here are some pointers.

  • Remember that—as with all of your online content—it’s not really about you. It’s about your readers and your customers. Make sure you’re writing an FAQ that’s actually helpful and value-adding—or else, don’t write one at all.
  • Going back through customer comments and emails to find real questions or areas of interest/concern is the best way to ensure your FAQ is relevant.
  • Be concise; offer the necessary information, but no fluff.
  • Remember to format for easy skimming, as most people aren’t just going to read an FAQ from top to bottom. Numbered lists and bullet points are key.
  • Remember that a good FAQ page will build trust, so avoid your sales pitch or marketing spiel here. The point of this content is to help the reader feel more at ease, not like you’re hammering them with your talking points.

Professional FAQ Writing Services from Grammar Chic, Inc.

One more thing: The Grammar Chic, Inc. team provides diverse Web content writing services for businesses all over the world, and as such as have plenty of experience writing compelling FAQ content. We’d love to write one for your business. Learn more by reaching out to us for a consultation. Hit us up at www.grammarchic.net or 803-831-7444.

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Make it Easy for Local Customers to Discover Your Business

When people want answers, they turn to Google. That includes those who have questions or inquiries about local companies. New to town and need to find the best Chinese takeout? Google can show you. Looking for a reliable plumber in your neck of the woods? Google can show you. Not sure where the nearest Laundromat happens to be? Google can show you.

But if Google is where people turn with their local business questions, it’s up to you to position your brand as an answer. In other words, you’ve got to show up on those search engine results pages. You’ve got to make it easy for local consumers to discover you.

That’s what local SEO is all about. And this is not just an abstract marketing concept. This has real, bottom-line significance for your business.

A recent Forbes article puts it this way: “50 percent of consumers who conduct a local search on their smartphone visit a store that same day. And if your business’s visibility is not ranking highly in your area, your brick and mortar location could be losing out to competitors.”

So how can you improve your visibility among local consumers? How can you make sure your brand is discoverable by people in your area who are asking the right kinds of questions? Allow us to offer a few suggestions.

Improving Your Local Visibility

  • Put contact information on every page of your website. It’s especially critical to include a local phone number, with area code, that helps Google know which customers count as “local” for you.
  • Seek opportunities in the local press. This isn’t necessarily something you’ll be able to do overnight, but reaching out to local papers and blogs—or sending out press releases—can help you get some off-site citations. This is an important ingredient in local SEO.
  • Get local links. Seek out opportunities to have your website linked from a local business bureau, professional organization, or chamber of commerce.
  • Improve internal linking, as well. Your website should have a lot of interconnectivity—specifically, links to relevant blog posts or evergreen Web pages, guiding website users through your site.
  • Don’t forget meta data! Both your title tags and meta descriptions provide useful opportunities for you to insert geographic keywords.
  • Make sure you have a Google My Business profile. It’s an important way to shore up some SEO cred.
  • Seek out customer reviews. We talk about reviews all the time, and it’s because they are really important. If you want to show Google that your business is a trusted resource, you’ve got to ask customers to furnish you with five-star ratings.
  • Provide meaningful content. There is no better way than a blog! Create helpful and informative content that local customers will want to bookmark, send to their friends, or even share on social media.
  • Promote your blog. Writing is half the battle. Going out there and promoting your content with other bloggers in your industry helps you get more backlinks and grow your SEO visibility.  Use a tool like Linkio to plan and track your backlink campaigns and be consistent about performing blogger outreach and getting your content in front of people who would find it valuable.

Remember: Local SEO is all about bringing in new, paying customers. To get started, follow some of these tips today; and for help with content creation, reach out to Grammar Chic, Inc. Find us at www.grammarchic.net or 803-831-7444.

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Content Marketing with RankBrain in Mind

How does Google determine which content ranks where on the search engine results page (SERP)? That question is at the heart of SEO, and it’s also important to content marketing. Answering it is, truthfully, close to impossible; Google’s algorithms are complicated, and ever-changing. There are a lot of factors in play, and the way Google balances and prioritizes them is somewhat veiled.

With that said, Google has been clear about one thing: RankBrain is one of the most important of all ranking factors. In fact, Google has stated that it’s in the top three. So, if you want to write content that ranks well, you have to know what RankBrain is—and how to appease it.

What is Google RankBrain?

RankBrain represents the artificial intelligence and machine learning aspect of Google’s algorithms. RankBrain works to understand user queries and content topics, and to match the right content with the search request— evaluating all the content out there and formulating the best possible results for the search engine user.

In other words, RankBrain is a machine that’s actually capable of learning about content and user search queries, and of judging which content provides the most relevant and actionable results for a search engine query. That’s really pretty cool, especially when you consider that these editorial decisions are made strictly by AI; there is no human assistance required for RankBrain to do its thing.

Again, RankBrain is not the only factor in determining search engine rankings—but it’s a major one. This brings us to our ultimate question: How can you design content that appeals to RankBrain? How can you get your website or blog ranked well by this AI system?

3 Tips for Mastering RankBrain

There are three tips we can offer here.

  1. Write content that is focused. RankBrain evaluates content to determine—basically—what it’s about, and whether it answers the user’s question. If your content is all over the place, jumping from topic to topic and presenting a hodgepodge of information, it’s unlikely that the algorithms will be able to reach clear conclusions. Content like this almost never ranks well. Make sure each blog post and each website has a strong, singular topic—and that everything within the content points back to that topic.
  2. Structure content in a logical way. Along the same lines, your content should be structured in a way that leads the reader (or the RankBrain algorithms) through a logical argument. Present your main topic or point in the first paragraph, then use section sub-headings to advance the content, one step at a time, until you reach a clear conclusion or CTA.
  3. Test everything. You won’t be able to guess your way to ranking success. Instead, you’ve got to constantly consult your data and analytics—seeing which content works and which doesn’t, learning from your SEO successes and failures alike.

Step Up Your Content Game

Effective content has to appeal to human readers and to Google’s machine learning system—and that’s a tall order. We can help. Get some seasoned, SEO-minded content writing professionals on your team. Reach out to Grammar Chic, Inc. to learn more: 803-831-7444, or www.grammarchic.net.

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