Tag Archives: Writing Email Marketing

This is How to Write a Compelling Email Subject Line—and Boost Your Open Rates

email-marketing

Report after report and study after study suggests that email is the most effective digital marketing tool.

So if you’re not seeing much of a benefit from your email marketing program, you’ve gotta wonder why.

Maybe the reason people aren’t responding to your emails is because they aren’t even opening them in the first place. Obviously, that’s a problem. A low open rate means your email marketing strategy is dead in the water.

Your open rate is even more significant than your total subscriber number. Think about it this way: Having 1,000 subscribers who all open your emails means much more exposure for your brand than having 6,000 subscribers but only a 2 percent open rate.

No question: You’ve got to get your emails opened. And the best way to do that is to tweak your subject lines—but how?

Tip #1: Make your subject lines longer.

Both the conventional wisdom and the natural instinct is to make your subject lines short and snappy. We’ve offered that very advice in the past. But one new study suggests that maybe longer—like, 60-70 characters, if not more—is the way to go.

Perhaps the rationale is simply this: When you’re working with just a couple of words, it’s hard to offer more than salesy platitudes and generalities. But if you give yourself more space, you can actually convey value and specificity to your readers.

So maybe it’s worth trying long subject lines for a while, just to see how they work.

Tip #2: Write in all lower case letters.

All caps screams of desperation, and can be pretty annoying. Mixing upper and lower case—you know, like you would in normal, everyday writing—is fine. But consider: a lot of the emails you get from your friends and family members probably come with all lower case subject lines.

Writing an all lower case subject line can convey intimacy and familiarity, then—and that’s not such a bad thing for your brand!

Tip #3: Provide value—but don’t give everything away.

As for the actual content of your subject lines, something we recommend is focusing on the value you offer—the benefits your email will provide—without getting into the specifics.

Show your readers what’s in it for them to open your email, but not necessarily how they’ll get it.

Example: Try a subject line that promises something like this: “Drive traffic to your website… and turn it into paying customers!”

You’re showing your readers exactly what they stand to gain from reading the email—but to learn how they’re going to gain it… through SEO, email marketing, or whatever else… they’ve got to open the email and read it.

Try some of these tips in your own email marketing—and see how your open rates improve. Talk with us about it by calling 803-831-7444, or visiting www.grammarchic.net.

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E-mail Marketing: Keep it Professional

Contact-Us (E&P)In today’s super-digital environment, an e-mail has roughly the same impact that a business card might have had 10 or 20 years ago: It’s a reflection of your brand and it speaks to your professionalism.

This is true of the personal e-mails you send to clients and co-workers, but it’s also true of the missives sent to your company e-mail list: For better or worse, marketing e-mails really do reflect your brand, which means that there’s more to them than their messaging. The presentation itself must be professional, underscoring, not undermining, the authority of your brand.

But not all marketing e-mails are created equal, and—frankly—not all are as professional as they need to be. There are minor infractions you can make that will subvert your status as a dignified and authoritative pro—and of course, you want to avoid those infractions if you can.

Keeping Things Respectable

The question is, how do you ensure that your marketing e-mails are adequately projecting your professionalism? Start by ensuring that you’re actually using a professional account, which is to say, a business one. E-mailing from a personal account is not only amateurish, but it begs the question: Why hasn’t your company invested in Constant Contact, MailChimp, or another e-mail marketing platform? E-mailing from a personal account suggests that you’re not yet ready for prime time.

Another way to ensure your marketing e-mails are above board: Only send them to people who ask. Have different forms on your site where people can join your e-mail marketing list, and provide opt-out information on your e-mails themselves. Forcing people onto your e-mail marketing list without their permission smacks of desperation.

Lies & Distortions

The message of your e-mail—and your subject line—can also set a tone of professionalism. Then again, they can also contradict it. What matters here is that you don’t over exaggerate, embellish, or outright lie about your company—especially in ways that will be plainly obvious to your readers.

Obviously you want to convey value, but you don’t want to be audacious. Don’t make promises you can’t keep. Don’t suggest that you have the cure for cancer or a solution to world hunger. Keep it value-focused and positive, but also earthbound.

Action Focus

Finally: Remember that professional communiqués always have action steps. Your marketing e-mails are not exempt from this. Your e-mails shouldn’t have an “FYI” spirit to them, but rather they should come with clear calls to action. This, you should always tell your readers, is what you do next!

The Grammar Chic, Inc. team stands ready to assist you with any of these e-mail marketing tweaks. In fact, we offer everything from content creation to full campaign management. Learn more: Contact us at 803-831-7444, or www.grammarchic.net.

 

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